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Keith Lorren Global

15060 NW 22nd Ave, Opa Locka, Florida, United States, 33054-2827

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Reviews Online Retailer Keith Lorren Global

Keith Lorren Global Reviews (%countItem)

Ordered 3 products from this business sub-totaling 35.94 including tax. I chose the 3 day USPS shipping option @ 9.99 over the free option of 5-7 days for a total of 45.93. This order was placed on 1/21/20 around 2300. The funds were taken out of my account prior to the close of the business day 1/22/20. According to the USPS tracking number, the shipping label was not generated by Lorren Spice until 1904 on 1/23/20 and did not arrive at the Florida distribution center and shipped until 1/28/20. The order did arrive in good shape on 1/30/20.

I have sent Mr. Lorren 8+ e-mails to 3 different website listed addresses requesting a reimbursement only of the 9.99 shipping that was paid for. None of those have been replied to, and the phone contact went unanswered even though his website states a 24-hour service.
Product_Or_Service: spices and sauce
Order_Number: XXXXX

Desired Outcome

Refund reimbursement of the 9.99 3 day express shipping rate

I placed an prder October 1st XX-XX:XXam I paid for express shipping. As of october 25th I still dont have my order. I have requested a full refund.
October 1st XXXX XX:XX am I placed an order on keithlorren.com for one item I paid for 1-3 day shipping it is not october 25th and I still dont have my order. I have emailed the company to which ive gotten no responses. I called the 1800 number to which no response cause its a bogus number. *** lorren posts to facebook and youtube inhave contacted him on social media and he says he will look into it. I got a tracking number for US Postal service but thats a bogus tracking number. I have asked for a full refund which I have not received nor have I received my items. He peddles his products with walmart jewel osco amazon and select stores in select cities. He has 2 facebook pages. I am requesting a full refund and the item I ordered. He and his company are a fraud.

Desired Outcome

I want a full refund.

My order has not been sent. I have received the following information off the United States Parcel Service Website.
Please be advised that as soon as I process this email, I am forwarding all the information I have gathered to the Revdex.com.
I am notifying my credit card company.

Mon, Feb 11, XXXX XX:XX PM

From : magnolia34 ***@ptd.net
Subject : Spices I Ordered And Have Not Received
To : ***@keithlorren.com

Hi ***,

At the end of January, I ordered some spices from your online store and paid with my credit card. The order processed and I received
and I was told a confirmation email would follow. Today, February 11, I have yet to receive any confirmation, let alone the items I paid for.
I would like to know what is happening? I sent a reply email to the store and in it I said I would submit a report to the Revdex.com
if I did not receive the items or a refund to my credit card company.

Please get this matter resolved. The Confirmation number is: Confirmed #XXXXX

A. ***

Fri, Feb 15, XXXX XX:XX PM
From : magnolia34 ***@ptd.net
Subject : Very Unhappy Order Not Received Yet
To : ***@keithlorren.com

USPS Tracking®

Status

Pre-Shipment
February 11, 2019 at 6:31 pm
Shipping Label Created, USPS Awaiting Item
HOLLYWOOD, FL XXXXX

This is a Pre-Shipment Tracking Number:
Product_Or_Service: Bottle Spices
Order_Number: #XXXXX

Desired Outcome

Other (requires explanation) I would like this issue to be recorded so that others can be aware that this company is unethical and probably is not in operation any more.

Customer Response • Feb 28, 2019

On Saturday, February 23rd. I received my package from *** Lorren Spices, from a different address; this time the mailing address on the package is: *** Lorren Spices
XXXXX Pines Blvd. #XXXXXX
Pembroke Pines, FLXXXXX

It is my belief that this Company is operating unethically. However, I am happy that mypackage finally arrived. Will not do business with them again. No further action needed, except to record incident.

With thanks.

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Address: 15060 NW 22nd Ave, Opa Locka, Florida, United States, 33054-2827

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