Keith M. Evans Insurance Agency

Initial Business Response / [redacted] (1000, 5, 2015/12/10) */ This a family dispute over a property after the death of the ownerThe refund was sent by [redacted] Insurance to the named insured on the policyThis has nothing to do with my agency this is [redacted] Insurance policy for refunding unearned premium Initial Consumer Rebuttal / [redacted] (3000, 7, 2015/12/10) */ (The consumer indicated he/she DID NOT accept the response from the business.) The amount was taken from my credit card and I was misled that the home would be coveredIf I had not been misled by his agent I would never have given them my credit card and my card should be credited

Initial Business Response /* (1000, 5, 2015/12/10) */
This a family dispute over a property after the death of the owner. The refund was sent by [redacted] Insurance to the named insured on the policy. This has nothing to do with my agency this is [redacted] Insurance policy for refunding unearned...

premium.
Initial Consumer Rebuttal /* (3000, 7, 2015/12/10) */
(The consumer indicated he/she DID NOT accept the response from the business.)
The amount was taken from my credit card and I was misled that the home would be covered. If I had not been misled by his agent I would never have given them my credit card and my card should be credited