Keith's Superstores

After the investigation this morning with *** ***, our manager in Moselle for the past yearsWe can not find that this incident ever occurred*** is an excellent manager that plays by all the rulesPerhaps there is some sorta personal situation with the customer***
doesn't even remember the customers name at allWe will also call the customer.In the report the gentleman alleges that the year can't count, but yet he sends her back into the store again to fixed the alleged issue? Sounds strange at best.As far as him not being able to contact us, our numbers are on the store building by front door as standard practice in most retail businessI get responses from customers via our web site dailyNever specifically on *** but generic company wide in our locationsThere is no reason the gentleman couldn't reach usAlso, the owner *** *** lives close to the Moselle location, which is standard info in such a small communityI am chalking this up to BOGUS*** *** can be reached am to pm Monday thur Friday at 601-***.We care very much about our customers and our community if there is a better date than 08/12/we will investigate furtherVideo on the day in question doesn't even show a child (16) nor below shopping at the actual two register's on that day. Sincerely *** * ***PS Thank you very much for calling me

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me.
Regards,
*** ***