Keller Williams Realty Thousand Oaks

Review: Oct 2012; Noticed a $300 charge on my mother [redacted]s North Island credit union Aug statement. Went to the credit union as well as called to get the money returned to her acctwith no resolve. About 3 months ago the C.U. recommended getting in touch with the merchant to find out what the charge was as my mother has no dealings with Kellar Williams and I (as executor of her financial affairs w/power of attorney) did not authorize it. Spoke to a Ms. [redacted] 2 and a half months ago, faxed her a copy of the statement with the charge noted for an explanation. She said she would get back to me. Have left numerous messages and recieved no response.Desired Settlement: Unless she can show good cause of what the charge is for, a service she provided for my mom (which I highly doubt) I want the funds returned to her acct.

Business

Response:

Attached is an email from [redacted] informing Revdex.com that we have resolved this complaint. Although Keller Williams Realty had permission to charge $300 to [redacted] account, because this has become a Family Dispute between Amanda and her Sister Eva and decided to involve our company, we agreed to return the $300 to [redacted] and collect reimbursement from Amanda's Sister Eva.

Please review the attached email that Amanda sent to Revdex.com on October 9th asking to remove the complaint.