Sign in

Keller's Contracting

Sharing is caring! Have something to share about Keller's Contracting? Use RevDex to write a review
Reviews Keller's Contracting

Keller's Contracting Reviews (6)

Hi Hope this email finds you wellWe had a family emergency and are only getting to this nowConfident you'll extend the same consideration as given to the business on timeline to respond Contact History: Last week of December - Sent message via Keller website asking him to contact us about water damageNo response Second week January - Called George about water damage - left voice mailNo response Third week January - Called George again about water damage - no response Fourth week January - Called George, hung up on [redacted] recalled immediately, George said he would come out and to contact him for the best time First & Second week February - email chain attachedThe email also contains the $price we paid for this repair From late December to now there has not been a good time for George to stop outWe'd still like him to come out so he can see the damage is the same now as before his repair I can't imagine anyone not having sympathy for the amount of time and money spent restoring this room only to be faced with having to do it again within months of the last coat of paintThe living room was completed (think new plaster, window trim refinishing (sanding/stain/glossx4) then paint) late October The first noticeable water damage was seen December Thanks for any help you can provideAnd also please provide a number where I can send the text video that shows the damage ***

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this does not resolve my complaint For your reference, details of the offer I reviewed appear below George and his team were at our house no more than 30-minutes on the day of the pointingThe only job they were hired to do was fix the area where water was damaging the wall, ceiling and woodworkGeorge assured us the only issue was minor pointingHe was paid $for less than minutes workhours is laughableReally now George - did you forget we were there? The same issue we experienced before their repair is back causing damage to the newly plastered/painted walls and refinished woodworkI can post photos of our before, during and after online which could damage his reputationWe chose to take a civil approach but as mentioned to George, and I guess he views going to court a threat, the courts are where this will end upI don't view that as a waste of time as it beats the runaround We left several email and phone messages for George - either no reply or appointment not keptHe was supposed to be at our home 3x now, he did not come or callAll we've asked him to do is stop by to review the damage caused by the lack of repairHe's unwilling to examine his own work since late December I don't see how he can speculate on anything since he hasn't been at our home since the initial repair Since this repair did not hold - we expect a refund of $It's a small contribution given the amount of money already expended (and will have to be paid out again) on plaster, paint, refinishing woodwork and now stonework on the fireplaceWe relied on this repair curing the water issue and finished the room (took months!) only to find this repair did not workThe only repair Keller's was hired to cure is causing damage to our home Regards, [redacted]

Hi
Hope this email finds you wellWe had a family emergency and are only getting to this nowConfident you'll extend the same consideration as given to the business on timeline to respond
Contact History:
Last week of December - Sent message via Keller website asking him to contact us about water damageNo response
Second week January - Called George about water damage - left voice mailNo response
Third week January - Called George again about water damage - no response
Fourth week January - Called George, hung up on*** recalled immediately, George said he would come out and to contact him for the best time
First & Second week February - email chain attachedThe email also contains the $price we paid for this repair
From late December to now there has not been a good time for George to stop outWe'd still like him to come out so he can see the damage is the same now as before his repair
I can't imagine anyone not having sympathy for the amount of time and money spent restoring this room only to be faced with having to do it again within months of the last coat of paintThe living room was completed (think new plaster, window trim refinishing (sanding/stain/glossx4) then paint) late October The first noticeable water damage was seen December
Thanks for any help you can provideAnd also please provide a number where I can send the text video that shows the damage.
***

I George Keller and two of my crew did go out to do some spot pointing on the side of the home as well as some caulking around the windowsWe were there
approximately 1/hrsTo complete what was outlined in the contract There were no further issues after that during the summer, we had several major rain storms and no water got inside the homeWe were contacted and it was demanded by the customer on two occasions that we be there on a day and time that the weather was too bad had prior obligationsWater started to appear after several snow storms and ice build up, which leads me to believe there is another issue that arose of the winter that is causing some leaking.( the water is not however coming in thru where we did the spot pointing.) But from another issue that arose after we completed what was contractorial obligated we completeAfter the customer contacted me and left several voice mails and emails that had threatening tonesI chose not to respond because of those messagesMy conclusion would be that there is another issue causing the leak that occurred in the writer after we did the spot pointing, reason being is that nothing leaked in the summer after several rainstorms but it did start in the winter after snow build up and ice

I hired Keller's Contracting in January to perform a major bathroom renovationThe owner is a skilled craftsman, and good-hearted in my experience, but a poor project manager who did not budget his time or select his help wellI would not recommend this company, chiefly for those reasonsThe bathroom was not operable until November - far too longI gave the owner every possible benefit of the doubt and honored all of my obligations as a customerThe good - I choose high end materials and fixturesThe bad - the installation work and finishing details by the company were below average to poorFor example, the floor is not close to levelThe glass block shower was not properly sealed and leaksThe sink is not levelThe jacuzzi tub was scratched during installThe tin ceiling was poorly installedThe painting was uneven and I have to finish it myselfI wish the owner would have done all of the work himself and not overbooked his jobsIt would have been more profitable for him, and a better end result for me, than paying several unskilled / inexperienced hired handsThe owner did express willingness to remedy some problems, but has not yet finished making it rightThe shower, specifically, is still unusableI also hired this company, concurrently, to scrape and repaint my front porch in October - my wish was to have a fresh coat of paint to protect it over the winterIt is April and the porch is still not paintedThey did scrape it, however, leaving it the opposite of protected during the snowI would give this company a second chance - but only if it finishes all work properly for gratis

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and have determined that this does not resolve my complaint. For your reference, details of the offer I reviewed appear below
George and his team were at our house no more than 30-minutes on the day of the pointingThe only job they were hired to do was fix the area where water was damaging the wall, ceiling and woodworkGeorge assured us the only issue was minor pointingHe was paid $for less than minutes workhours is laughableReally now George - did you forget we were there?
The same issue we experienced before their repair is back causing damage to the newly plastered/painted walls and refinished woodworkI can post photos of our before, during and after online which could damage his reputationWe chose to take a civil approach but as mentioned to George, and I guess he views going to court a threat, the courts are where this will end upI don't view that as a waste of time as it beats the runaround.
We left several email and phone messages for George - either no reply or appointment not keptHe was supposed to be at our home 3x now, he did not come or call. All we've asked him to do is stop by to review the damage caused by the lack of repairHe's unwilling to examine his own work since late December I don't see how he can speculate on anything since he hasn't been at our home since the initial repair
Since this repair did not hold - we expect a refund of $It's a small contribution given the amount of money already expended (and will have to be paid out again) on plaster, paint, refinishing woodwork and now stonework on the fireplaceWe relied on this repair curing the water issue and finished the room (took months!) only to find this repair did not workThe only repair Keller's was hired to cure is causing damage to our home
Regards,
*** * *** ***

Check fields!

Write a review of Keller's Contracting

Satisfaction rating
 
 
 
 
 
Upload here Increase visibility and credibility of your review by
adding a photo
Submit your review

Keller's Contracting Rating

Overall satisfaction rating

Add contact information for Keller's Contracting

Add new contacts
A | B | C | D | E | F | G | H | I | J | K | L | M | N | O | P | Q | R | S | T | U | V | W | X | Y | Z | New | Updated