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Kelly Paper Reviews (4)

This email is in response to the letter I received on 7/27/form the Revdex.com We are a business that recently, on March 3, 2015, turned our unpaid invoices over to Alliance Collections Agenies, INC As a rule, when an invoice is made a copy of it was sent with the owner At the end of every month, Unpaid invoices are sent out and continue to be sent out monthly until they are paid Since we just started collecting our debts with this agency, we sent then all unpaid invoices The complainant came into the office, approximately mid June 2015, after she had received the letter of debt owed by the collection agency She said she wasn't going to pay for something she doesn't have an invoice onThe tech gave her a copy of the invoice The next time she came into the office, she was very rude and said she would pay it if the interest charges were removed So, my tech called the collection agency and had the interest charges removed Hence, the original amount was $and then was lowered to $the original amount for the product I can fax a statement from Alliance from 3/2/when it was turned over at the $amount and then the next statement from 7/1/that reflects the change to $which was the removal of interest she requested I cannot attach a copy of this to this email since I have no way of removing her name but I could fax a copy of these with her info blacked out So the complainant called 2-more times and left a message to speak to the owner, when I returned her call she was rude and demandingShe said she didn't own the dog at that time, but never offered to show me the proof I told her we have an invoice with her name on it so that is our proof that she had charged this product She was still rude and and said she didn't own the dog at that time She told me I was going to call the collection agency and have the debt removed or she was going to report me to the Revdex.com I told her she could do whatever it was she felt necessary I also told her I would report to the agency that she was not going to payShe then hung up I emailed Alliance this the following day: July 14The first time xxxx called our office after we had turned her over to collections, she spoke to xxx She was rude and said she didn't know anything about this bill She then changed her story and said she would pay it if we removed the interest So we called you and told you we would remove the interest She never paid She then had left messages for me to call her back I finally had time to get back to her 7/13/pm She was very rude and said she didn't owe this bill I told her we do have an invoice for it so on our end we do feel she owes this She was sent statements and letters Since so much time has elapsed I am unsure if they were returned through the mail or not She claims she has never received any letters or calls from us until she heard from the collection agency She claims she didn't own the dog at that time She then became threatening She told me I was going to remove the charges from the collection agency or she was calling the better bureau on me and my business I told her she should do whatever she feels she needs to do and that I would report to the collection agency that she is not going to pay this The $dollars that the bills is is not worth me getting threatening and harassing phone calls from this person I do feel she does owe the bill but would like to remove it from collections Thank you so much Your agency does good work but this is not worth the headache for me!any questions you can call me directAlliance messaged me back the next day 7/and said the debt was removed And since she did get the first letter from them about the debt, then I would assume she got the second letter from them saying the debt was removed Yet on 7/she file the complaint with the Revdex.com Now I am getting a letter from the Revdex.com with this complaint This is harassment from this individualI request the harasshment from this individual be stopped If the harassment continues, I will retain a lawyer and have a cease and desist letter sent to this individual.Please email me back a fax number to fax the documents to and please let me know when you receive the email since it has a day response time

[A default letter is provided here which indicates your acceptance of the business's response. If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me.
Regards,
*** ***

This email is in response to the letter I received on 7/27/15 form the Revdex.com.  
font-size: 12.8000001907349px; background-color: rgb(255, 255, 255);">We are a business that recently, on March 3, 2015,  turned our unpaid invoices over to Alliance Collections Agenies, INC.  As a rule, when an invoice is made a copy of it was sent with the owner.  At the end of every month, Unpaid invoices are sent out and continue to be sent out monthly until they are paid.  Since we just started collecting our debts with this agency, we sent then all unpaid invoices.   The complainant came into the office, approximately mid June 2015,  after she had received the letter of debt owed by the collection agency.  She said she wasn't going to pay for something she doesn't have an invoice on.. The tech gave her a copy of the invoice.  The next time she came into the office, she was very rude and said she would pay it if the interest charges were removed.  So, my tech called the collection agency and had the interest charges removed .  Hence, the original amount was $30.71 and then was lowered to $24.50 the original amount for the product.  I can fax a statement from Alliance from 3/2/15 when it was turned over at the $30.71 amount and then the next statement from 7/1/2015 that reflects the change to $24.50 which was the removal of interest she requested.  I cannot attach a copy of this to this email since I have no way of removing her name but I could fax a copy of these with her info blacked out.  So the complainant called 2-3 more times and left a message to speak to the owner,  when I returned her call she was rude and demanding. She said she didn't own the dog at that time, but never offered to show me the proof.  I told her we have an invoice with her name on it so that is our proof that she had charged this product.  She was still rude and and said she didn't own the dog at that time.  She told me I was going to call the collection agency and have the debt removed or she was going to report me to the Revdex.com.  I told her she could do whatever it was she felt necessary.  I also told her I would report to the agency that she was not going to pay. She then hung up.  I emailed Alliance this the following day:  July 14
The first time xxxx called our office after we had turned her over to collections, she spoke to xxx.  She was rude and said she didn't know anything about this bill.  She then changed her story and said she would pay it if we removed the interest.  So we called you and told you we would remove the interest.  She never paid.  She then had left 2 messages for me to call her back.  I finally had time to get back to her 7/13/15 pm.  She was very rude and said she didn't owe this bill.  I told her we do have an invoice for it so on our end we do feel she owes this.  She was sent statements and letters.  Since so much time has elapsed i am unsure if they were returned through the mail or not.  She claims she has never received any letters or calls from us until she heard from the collection agency.    She claims she didn't own the dog at that time.  She then became threatening.  She told me I was going to remove the charges from the collection agency or she was calling the better bureau on me and my business.  I told her she should do whatever she feels she needs to do and that I would report to the collection agency that she is not going to pay this.  The $26 dollars that the bills is is not worth me getting threatening and harassing phone calls from this person.  I do feel she does owe the bill but would like to remove it from collections.  Thank you so much.  Your agency does good work but this is not worth the headache for me!any questions you can call me direct
Alliance messaged me back the next day 7/15 and said the debt was removed.  And since she did get the first letter from them about the debt, then I would assume she got the second letter from them saying the debt was removed.  Yet on 7/19 she file the complaint with the Revdex.com.  Now I am getting a letter from the Revdex.com with this complaint.  This is harassment from this individual. 
I request the harasshment from this individual be stopped.  If the harassment continues,  I will retain a lawyer and have a cease and desist letter sent to this individual.
Please email me back a fax number to fax the documents to and please let me know when you receive the email since it has a 7 day response time.

This email is in response to the letter I received on 7/27/15 form the Revdex.com.  We are a business that recently, on March 3, 2015,  turned our unpaid invoices over to Alliance Collections Agenies, INC.  As a rule, when an invoice is made a copy of it was sent with the owner.  At the...

end of every month, Unpaid invoices are sent out and continue to be sent out monthly until they are paid.  Since we just started collecting our debts with this agency, we sent then all unpaid invoices.   The complainant came into the office, approximately mid June 2015,  after she had received the letter of debt owed by the collection agency.  She said she wasn't going to pay for something she doesn't have an invoice on.. The tech gave her a copy of the invoice.  The next time she came into the office, she was very rude and said she would pay it if the interest charges were removed.  So, my tech called the collection agency and had the interest charges removed .  Hence, the original amount was $30.71 and then was lowered to $24.50 the original amount for the product.  I can fax a statement from Alliance from 3/2/15 when it was turned over at the $30.71 amount and then the next statement from 7/1/2015 that reflects the change to $24.50 which was the removal of interest she requested.  I cannot attach a copy of this to this email since I have no way of removing her name but I could fax a copy of these with her info blacked out.  So the complainant called 2-3 more times and left a message to speak to the owner,  when I returned her call she was rude and demanding. She said she didn't own the dog at that time, but never offered to show me the proof.  I told her we have an invoice with her name on it so that is our proof that she had charged this product.  She was still rude and and said she didn't own the dog at that time.  She told me I was going to call the collection agency and have the debt removed or she was going to report me to the Revdex.com.  I told her she could do whatever it was she felt necessary.  I also told her I would report to the agency that she was not going to pay. She then hung up.  I emailed Alliance this the following day:  July 14The first time xxxx called our office after we had turned her over to collections, she spoke to xxx.  She was rude and said she didn't know anything about this bill.  She then changed her story and said she would pay it if we removed the interest.  So we called you and told you we would remove the interest.  She never paid.  She then had left 2 messages for me to call her back.  I finally had time to get back to her 7/13/15 pm.  She was very rude and said she didn't owe this bill.  I told her we do have an invoice for it so on our end we do feel she owes this.  She was sent statements and letters.  Since so much time has elapsed i am unsure if they were returned through the mail or not.  She claims she has never received any letters or calls from us until she heard from the collection agency.    She claims she didn't own the dog at that time.  She then became threatening.  She told me I was going to remove the charges from the collection agency or she was calling the better bureau on me and my business.  I told her she should do whatever she feels she needs to do and that I would report to the collection agency that she is not going to pay this.  The $26 dollars that the bills is is not worth me getting threatening and harassing phone calls from this person.  I do feel she does owe the bill but would like to remove it from collections.  Thank you so much.  Your agency does good work but this is not worth the headache for me!any questions you can call me directAlliance messaged me back the next day 7/15 and said the debt was removed.  And since she did get the first letter from them about the debt, then I would assume she got the second letter from them saying the debt was removed.  Yet on 7/19 she file the complaint with the Revdex.com.  Now I am getting a letter from the Revdex.com with this complaint.  This is harassment from this individual. I request the harasshment from this individual be stopped.  If the harassment continues,  I will retain a lawyer and have a cease and desist letter sent to this individual.Please email me back a fax number to fax the documents to and please let me know when you receive the email since it has a 7 day response time.

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