Kelly Sea Horse Ranch

Initial Business Response /* (1000, 5, 2016/12/01) */
The Cardinal/Detecto manufacturing facility is located at E Daugherty Stin Webb City, MissouriCardinal/Detecto is proud to offer over 300,square feet of manufacturing space located in Webb City and is currently in process of
expanding its manufacturing capability at this locationCardinal/Detecto does have some of its smaller less expensive products manufactured overseas but under the strict guidelines of our ISO and ISO quality management system guidelinesOnly our products that are made at our Webb City location are identified with "Patriot, Made in USA" labels on our websiteCardinal/Detecto is in full compliance with all applicable regulatory agencies including the Food & Drug Administration as a manufacturer of medical devicesCardinal/Detecto will gladly accept a return of the product purchased by Mr***
Initial Consumer Rebuttal /* (3000, 7, 2016/12/01) */
(The consumer indicated he/she DID NOT accept the response from the business.)
I've already returned the scale, I want you to stop ripping people offThis is directly from your website, pulled today:
Detecto Scale, an ISO-certified scale manufacturer, markets a complete line of quality weighing products for the healthcare, foodservice and shipping/logistics industriesDetecto's headquarters and factory is in Webb City, Missouri, USA with warehouses in Canada and England and distributors in over countriesFounded in 1900, Detecto Scale is the largest medical scale manufacturer in the United StatesThe family-owned and privately-held company employs a staff of associates trained in manufacturing USA-made, high-quality weighing productsDetecto has been featured on the TV shows "How It's Made" and "World's Greatest!..."
"SINGLE SOURCE CONVENIENCE AND SECURITY
Detecto Scale provides a one-stop shop for all of your weighing needs with an extensive product line of scales and weighing systems for a multitude of different industriesLocated in the heartland of America, Detecto brings you more than high-quality USA-made weighing products, the company also offers knowledgeable, courteous, and efficient phone and electronic media support staff who are ready to answer your questions and take your ordersDetecto's customer service, technical support, and aftermarket parts departments are all located at the factory headquarters in Webb City, MOThe company offers software, hardware, and connectivity support directly from the factoryYour risk is eliminated when you own a Detecto scale, since you only have one call to make for new products and service support
When you buy from Detecto, you're not just buying a high-quality USA-made productyou're putting Americans to work."
PLEASE EXPLAIN TO ME HOW ANYONE IS EXPECTED TO HAVE ANY OTHER UNDERSTANDING THAN THAT YOUR PRODUCTS ARE 100% MADE IN THE USA AFTER READING THAT?
Where does it mention the factories overseas? It discusses ONE factory in Missouri, with warehouses and distributors elsewhere; what about the factories elsewhere that clearly exist in China?
What is the single source? It's clearly implied that it's one factory in Missouri
It's fine if you want to keep deceiving people for now, but I'm sure the FTC is going to see this differently as it's hard to interpret this is anything less than deceitful, advertising
Final Business Response /* (4000, 11, 2016/12/02) */
As previously stated Cardinal/Detecto Scale company has a long and extensive history of manufacturing in the United States and is in full compliance with all Federal regulatory agenciesWe have no further comment on this matter and consider it closed
Final Consumer Response /* (4200, 13, 2016/12/06) */
(The consumer indicated he/she DID NOT accept the response from the business.)
The website remains deceptiveIt clearly represents a "U.SManufacturer" that makes things in ChinaThis matter is not resolved until the website correctly reflects the situation

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Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is
satisfactory to me.
Regards,
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