K.E.M. Construction

Review: On July 28, 2012 we entered into a contract to build a 23 foot by 32 foot two story addition onto our existing home costing approximately 2 hundred thousand dollars. I hired you [redacted], a custom builder, to get the professional quality we expected and someone with the experience to do the job correctly.

Unfortunately, your building services were inadequate and lacked professional quality. You made building mistakes due to your lack of planning or ability and passed those costs on without accepting any responsibility on your behalf. You consistently provided oral quotes for work changes that were made during the building process but increased those costs by as much as 40 percent when the final paperwork was provided for signature. Your allowances for lighting fixtures, bathroom vanity and top, front door, and painting were all inadequate to do the job properly. You promised to build a brick walkway from the front porch of the addition to the driveway because your construction activities turned the area into nothing but mud and hang the dining room light.

I do not have a walkway as promised and walk through mud on a daily basis. I do not have a dining room light, also as promised. I would like to know when you plan on completing these two remaining tasks. I look forward to your reply in resolving these issues. I would appreciate a written response by February 15 before seeking help from the Revdex.com.Desired Settlement: Outcome defined in body of letter sent on February 1, 2013 and shown above in Problem section.

Business

Response: