Kemora Landscapes

Initial Business Response /* (1000, 7, 2015/07/01) */
Contact Name and Title: Marisa *** President
Contact Email: ***
We received this compliant prior to the scheduled resolution dateWe did in fact have to reschedule our initial visit, and it was being done by a sub
contractor as was explained to the property manager
We provided a new date, which the complaint was filed before that date occurred requesting the mulch be replacedOn the given date we completed the aeration and replaced the mulchWe made an additional visit the following day to add additional seed to areas that needed it
We received a response from the customer that everything was to his satisfaction and that he appreciated us going the extra mile

Initial Business Response /* (1000, 7, 2015/07/01) */
Contact Name and Title: Marisa *** President
Contact Email: ***
We received this compliant prior to the scheduled resolution dateWe did in fact have to reschedule our initial visit, and it was being done by a
sub contractor as was explained to the property manager
We provided a new date, which the complaint was filed before that date occurred requesting the mulch be replacedOn the given date we completed the aeration and replaced the mulchWe made an additional visit the following day to add additional seed to areas that needed it
We received a response from the customer that everything was to his satisfaction and that he appreciated us going the extra mile