Initial Business Response / [redacted] (1000, 5, 2017/06/20) */ [redacted] I am sorry to hear that you are having issues with your Hyundai Santa Fe This is the first time I am being made aware of any issues??? Looking back at our records I see the vehicle in question was repaired on 08/04/ At that visit, you had your A/C compressor replaced due to a leaking compressorIf the A/C compressor is defective it is warrantied for years & is stated on your repair invoiceWe would be glad to take a look and take care of that for you We would need to set up an appointment and check out your A/C complaint Our records show on 09/26/a re-test of the A/C system was performed Where at that time the findings were to Repair misfires for A/C operation which included replacing the filter & condenserNote if you are experiencing misfires this will not allow the A/C to work properly.There maybe something else going on causing your misfires not at all related to the repairs made & months ago and if they are related we stand behind our work 100%My question to you is, Why haven't you contacted us regarding these issues? If a part we replaced is defective, again the A/C compressor is warrantied for years, it would be taken care of However, without being notified or given an opportunity to address your issues I cannot honestly know what is causing the issues you are stating Unfortunately, I cannot accommodate your resolution request for money back Especially since I have not been contacted about any of these issues until now & not even been given the opportunity to diagnosis your current issues to know whether it is a defective part or a new issue you are having? In order to come to an acceptable resolution we need to know what the root cause of why you are experiencing these issues We would be glad to set up an appointment and go over your concernsYou can contact me [redacted] at XXX-XXX-XXXX Monday thru Friday between 8am - 5pm Look forward to hearing from you so that we can try and resolve your concerns
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# ***, and have determined that my complaint has NOT been resolved becausThe company offered me my refund on August *, as stated in their email to me on August *, but Dental NEVER MADE STATEMENTS TO CONTINUE TO WORK TO COMPLETE THE WORK ON MY DENTURE WITHOUT COST That is a falsehood on their account I have no email nor did I ever receive a verbal rendition of that fact.Secondly, I spoke to my insurance, Cigna, last Friday and on that date they still have not received the $that they sent to Dental in April I will once again contact Cigna on Monday September *** and inform you of my findings on whether Cigna has receive this refund The refund to Cigna should have been sent out when I received my refund on August *, because MsC*** stated on August * that we would both receive refunds According to Cigna, Dental waited until August *** to send a refund, but as I stated as of last Friday, Cigna has not received a refund. *** ** ***
In order for the Revdex.com to appropriately process your response, you MUST answer the question above
Sincerely,
*** ***
Thank you for the opportunity to respond to your negative experienceFirst, Dentaloffers affordable, convenient dentistry and maintains the highest standards of patient care in the industry. In this case, the patient's dentures were not easily set and required frequent visits to
accommodate an ideal fitting and esthetics resultsUnfortunately, the patient was not satisfied with the quality esthetics of the dentures and despite frequent adjustments she brought the matter to the attention of our office managementThe appropriate course of action was to offer her a reasonable choiceWe proposed we continue to try to complete the dentures to her personal preference or conveniently refund what she already paidIn that period, we refunded her payments to her and suggested we continue to work on these dentures to match her satisfaction without further payment. The balance of refund to the insurance company was indeed submitted to her insurance company prior to her complaintThose dates and records are available.We regret the negative experience and understand personal preferences can arise, and we will always commit to providing our patients a choice to either accept 100% refund or commit towards fulfilling each patients' expectations, no matter the time required.Thank you for the opportunity to serve you and hope you finally received the style dentures you required
Initial Business Response /* (1000, 5, 2017/06/20) */
*** *** ***
I am sorry to hear that you are having
issues with your Hyundai Santa Fe
This is the first time I am being made
aware of any issues??? Looking back at
our records I see the vehicle in
question was
repaired on 08/04/
At that visit, you had your A/C
compressor replaced due to a leaking
compressorIf the A/C compressor is
defective it is warrantied for years &
is stated on your repair invoiceWe
would be glad to take a look and take
care of that for you
We would need to set up an appointment
and check out your A/C complaint
Our records show on 09/26/a
re-test of the A/C system was performed
Where at that time the findings were to
Repair misfires for A/C operation which
included replacing the filter &
condenserNote if you are experiencing
misfires this will not allow the A/C to
work properly.There maybe something
else going on causing your misfires
not at all related to the repairs made
& months ago and if they are related
we stand behind our work 100%My
question to you is, Why haven't you
contacted us regarding these issues?
If a part we replaced is defective,
again the A/C compressor is warrantied
for years, it would be taken care of
However, without being notified or
given an opportunity to address your
issues I cannot honestly know what is
causing the issues you are stating
Unfortunately, I cannot accommodate
your resolution request for money back
Especially since I have not been contacted
about any of these issues until now &
not even been given the opportunity to
diagnosis your current issues to
know whether it is a defective part or
a new issue you are having? In order to
come to an acceptable resolution we need
to know what the root cause of why you
are experiencing these issues
We would be glad to set up an appointment
and go over your concernsYou can
contact me *** at XXX-XXX-XXXX
Monday thru Friday between 8am - 5pm
Look forward to hearing from you so
that we can try and resolve your concerns
Initial Business Response /* (1000, 19, 2016/02/24) */
February 18,
*** and ***
This letter responds to your email dated January 29, We are disappointed to learn that you apparently continue to be dissatisfied with the services that *** Construction, LLC provided for the
construction of your homeBefore addressing the issues raised in your January email, we think it is helpful to walk through a timeline of the relevant dates
As you know, we entered into a contract in May 2015, which you acknowledge was a "cost plus 10%" contractSpecifically, per the contract, you agreed to pay "for the "Cost of the Work" and a "Contractors Percentage Fee" of Ten Percent." Your home was timely completed below budget and you moved into it on November 6, The Greene County Building Department completed its final inspection the following Monday, November Some six weeks later, on December 20, 2015, you sent us an email identifying items you believed needed to be correctedWe thereafter addressed each of those items as required by our contractNevertheless, on January 29, nearly three months after moving in, you sent your latest email, identifying additional "issues" with the home and its constructionAs of today's date, even though you have now been living in the home for over three months, you have failed to provide final payment to us as required by the contract, with an amount due of $41,
Below, in bold, are the additional issues you have raised in your January email, as well as our responsesAs you will see, we do not agree with any of your issuesMoreover, even if there was any validity to these issues, they do not justify your withholding of the substantial final payment due to us for the work we performed
"When the survey company came to lay out the site for the house they had been given the wrong blueprints*** happened to be there at the time and gave them the correct printsThis however resulted in an extra $fee from the survey company."
RESPONSE: In regards to the surveyor, *** did not happen by coincidence to be onsite the day the surveyor staked the house out, we arranged for *** to be present per your requestFurthermore, there was no error that resulted in an additional $feeThe surveyor's bill was $higher than the initial estimate we provided, simply due to the fact that he had increased his fees from the time the estimate was originatedThis increase was not just on your house, but on all other work he performs for us as well
"We were told before the project started that the trees would be removed and placed in a pile where the house was to be built and burned, that way we would have no extra fees to haul them awayThat however did not happen, instead the excavator pushed the trees down and put them all over the perimeter of the yard some even in the wet weather creek blocking the water flowWhen we asked about the house being started before the trees were burnt as agreed originally, we were told not to worry that they would be taken care of at no additional costWe constantly asked when the trees would be taken care of and were told soonWe were finally told that it would be best if they were buried or hauled away and it would only cost an additional $to do soAfter discussion of what was supposed to have happened, we reluctantly agreed to have them hauled away, if it was only going to be $We now have a bill from you for $1500!"
RESPONSE: The house was started before the trees were burned to ensure your construction schedule was not delayed due to subcontractor availabilityThe delay in addressing the trees was caused from the rain we continually received during construction and the fact that your project site was slow to dry outUltimately, we would have liked to address the trees sooner as well, but site conditions did not allowMoreover, when signing the contract it was explained to you that the weather may cause delays such as thisPer the contract, "Owner understands that occasional unproductive days at jobsite may arise due to unforeseen delays to the construction schedule caused by subcontractors schedule and availability and/or as a result of inclement weather rendering work impossible." The $estimate to haul off the trees was simply an estimate, not a bid; unfortunately this item did run over the estimated cost however since this project was a cost plus contract, you are still responsible for the cost of the services plus the 10%
"The bill for backfilling from the excavator was in fact not for backfilling it was cleaning up the mess from the trees being pushed overYou had your bobcat out here doing the backfilling."
RESPONSE: The bill for backfilling and site clefall under the same categoryAs the contractor, we reserved the right to self-perform any aspect of the project we deemed necessaryAgain, per the contract, "Contractor may partially perform labor in addition to supervise as hereinbefore describedWhenever Contractor provides such labor, Contractor shall be compensated therefore at a rate which is usual and customary for performance of such labor within the industry." The quality of soil spread was dictated by the budget you wanted to allocate towards landscapingWhen we originally prepared the estimate for your house, you asked that we exclude the landscaping portion of the estimateThis portion would have included screened top soil spread, the yard dressed up, and grass establishedThe bid of $you received likely includes in part what we originally proposed; however, you declined this to save moneyFor additional cost, we also could have addressed these issues
"We were to have a gas water heater which was discussed and in the contract and a electric water heater was installed and had to be changed outThe fireplace was suppose to be bid as a wood burning buck stove, but was plumbed for gas and had to be changedThis added a cost of about $moreThe kitchen stove was ran as electric and not gas as bid and had to be changed as well."
RESPONSE: In regards to appliances, the original estimate was based off the appliances we were installing in our Vintage Hills homes at the timeIn Vintage Hills we were installing electric stovesLater, you expressed that you would like to have gas appliances, which were not budgeted forWe allowed you to purchase your own appliances; however, we are not responsible if this caused you to go over budgetContrary to what you may think, there was no additional cost born to you, for the error of plumbing the fireplace for gas
"The stain for the exterior cedar trim and shutters that was choose was put on the front porch post but not the shutters or trim."
RESPONSE: Since the shutters and trim were not stained the color you wanted, we did not charge you for any of that line item
"We also have found that the countertops are not polished and smooth as granite should be and we will need this taken care of."
RESPONSE: The granite installed in your home, is the same quality and supplier of granite we were currently installing in our other spec homes in Vintage HillsPrior to construction you were satisfied with the quality when you toured our homes and confirmed that is what you wantedWe find it unfortunate that you are not satisfied with the granite; however this is the quality that fell within your budget
"The garage floor is all pitted flaking and has big lines from the finish work, not sure what can be done with this but it needs to be addressedYou sent someone out to take pictures of the garage floor and things that needed to be completed but we have not heard anything from you."
RESPONSE: We did send someone out to look at the floor, and concluded what you are seeing is not flaking but rather trowel marks from when it was finishedThough you may not be pleased with the appearance, this is the final product you accepted by moving into the homeThe first notice we received that you did not like the floor finish was after you had already occupied the homePer the contract, "The owner shall not be permitted to occupy the building until all interior construction has been completedIn addition, all exterior construction must be substantially complete." Further, the contract states that "During construction the Owner shall conduct periodic walk-through inspections and agree to promptly apprize the Contractor in writing if any aspect of the construction has not been completed in substantial conformity to the specificationsFailure by the Owner to reasonably object to the Work performed within phases of construction constitutes an acceptance of the Work." These contract terms also apply to any other non-warranty objections or punch list items that you accepted by moving into the homeSuch as the granite issue you mentioned above
Initial Consumer Rebuttal /* (3000, 21, 2016/02/24) */
(The consumer indicated he/she DID NOT accept the response from the business.)
In response to your email we would still like items addressed that were over looked in your previous email
We began corresponding with you about the concerns in the letter way before the letter was written on January 29thWe would be happy to send our call and text log showing the datesWe also told you when we received the last draw that we would pay it after we received the invoices for Herrman lumber, which to date have not receivedI have the text message if you would like a copy
The trees were not ever piled and attempted to be burntWe disagree with this response
Since the contract is cost plus ten percent we would still like the actual line item invoices from Herrman Lumber as requested numerous times
he casing around the doors has still not been addressed
We did say we would do the landscaping (seeding, and planting of bushes and trees)The yard was not left in any condition for landscaping and still have piles of fill dirt in the front yard
The shop building was not built because as you know you over looked the set back and we had to wait to go before the variance boardWe then decided after all of the problems we had with the house it would be best to not have you proceed with yet another project
Final Business Response /* (4000, 28, 2016/03/14) */
*** Construction has completed the items that needed to be addressed
Please let us know if there is anything else we can do
Final Consumer Response /* (4200, 30, 2016/03/15) */
(The consumer indicated he/she DID NOT accept the response from the business.)
Business has not responded to calls emails or text messages has not provided invoices or addressed the yardThe only thing that has been completed is the trim
Initial Business Response / [redacted] (1000, 5, 2017/06/20) */ [redacted] I am sorry to hear that you are having issues with your Hyundai Santa Fe This is the first time I am being made aware of any issues??? Looking back at our records I see the vehicle in question was repaired on 08/04/ At that visit, you had your A/C compressor replaced due to a leaking compressorIf the A/C compressor is defective it is warrantied for years & is stated on your repair invoiceWe would be glad to take a look and take care of that for you We would need to set up an appointment and check out your A/C complaint Our records show on 09/26/a re-test of the A/C system was performed Where at that time the findings were to Repair misfires for A/C operation which included replacing the filter & condenserNote if you are experiencing misfires this will not allow the A/C to work properly.There maybe something else going on causing your misfires not at all related to the repairs made & months ago and if they are related we stand behind our work 100%My question to you is, Why haven't you contacted us regarding these issues? If a part we replaced is defective, again the A/C compressor is warrantied for years, it would be taken care of However, without being notified or given an opportunity to address your issues I cannot honestly know what is causing the issues you are stating Unfortunately, I cannot accommodate your resolution request for money back Especially since I have not been contacted about any of these issues until now & not even been given the opportunity to diagnosis your current issues to know whether it is a defective part or a new issue you are having? In order to come to an acceptable resolution we need to know what the root cause of why you are experiencing these issues We would be glad to set up an appointment and go over your concernsYou can contact me [redacted] at XXX-XXX-XXXX Monday thru Friday between 8am - 5pm Look forward to hearing from you so that we can try and resolve your concerns
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# ***, and have determined that my complaint has NOT been resolved becausThe company offered me my refund on August *, as stated in their email to me on August *, but Dental NEVER MADE STATEMENTS TO CONTINUE TO WORK TO COMPLETE THE WORK ON MY DENTURE WITHOUT COST That is a falsehood on their account I have no email nor did I ever receive a verbal rendition of that fact.Secondly, I spoke to my insurance, Cigna, last Friday and on that date they still have not received the $that they sent to Dental in April I will once again contact Cigna on Monday September *** and inform you of my findings on whether Cigna has receive this refund The refund to Cigna should have been sent out when I received my refund on August *, because MsC*** stated on August * that we would both receive refunds According to Cigna, Dental waited until August *** to send a refund, but as I stated as of last Friday, Cigna has not received a refund. *** ** ***
In order for the Revdex.com to appropriately process your response, you MUST answer the question above
Sincerely,
*** ***
Thank you for the opportunity to respond to your negative experienceFirst, Dentaloffers affordable, convenient dentistry and maintains the highest standards of patient care in the industry. In this case, the patient's dentures were not easily set and required frequent visits to
accommodate an ideal fitting and esthetics resultsUnfortunately, the patient was not satisfied with the quality esthetics of the dentures and despite frequent adjustments she brought the matter to the attention of our office managementThe appropriate course of action was to offer her a reasonable choiceWe proposed we continue to try to complete the dentures to her personal preference or conveniently refund what she already paidIn that period, we refunded her payments to her and suggested we continue to work on these dentures to match her satisfaction without further payment. The balance of refund to the insurance company was indeed submitted to her insurance company prior to her complaintThose dates and records are available.We regret the negative experience and understand personal preferences can arise, and we will always commit to providing our patients a choice to either accept 100% refund or commit towards fulfilling each patients' expectations, no matter the time required.Thank you for the opportunity to serve you and hope you finally received the style dentures you required
Initial Business Response /* (1000, 5, 2017/06/20) */
*** *** ***
I am sorry to hear that you are having
issues with your Hyundai Santa Fe
This is the first time I am being made
aware of any issues??? Looking back at
our records I see the vehicle in
question was
repaired on 08/04/
At that visit, you had your A/C
compressor replaced due to a leaking
compressorIf the A/C compressor is
defective it is warrantied for years &
is stated on your repair invoiceWe
would be glad to take a look and take
care of that for you
We would need to set up an appointment
and check out your A/C complaint
Our records show on 09/26/a
re-test of the A/C system was performed
Where at that time the findings were to
Repair misfires for A/C operation which
included replacing the filter &
condenserNote if you are experiencing
misfires this will not allow the A/C to
work properly.There maybe something
else going on causing your misfires
not at all related to the repairs made
& months ago and if they are related
we stand behind our work 100%My
question to you is, Why haven't you
contacted us regarding these issues?
If a part we replaced is defective,
again the A/C compressor is warrantied
for years, it would be taken care of
However, without being notified or
given an opportunity to address your
issues I cannot honestly know what is
causing the issues you are stating
Unfortunately, I cannot accommodate
your resolution request for money back
Especially since I have not been contacted
about any of these issues until now &
not even been given the opportunity to
diagnosis your current issues to
know whether it is a defective part or
a new issue you are having? In order to
come to an acceptable resolution we need
to know what the root cause of why you
are experiencing these issues
We would be glad to set up an appointment
and go over your concernsYou can
contact me *** at XXX-XXX-XXXX
Monday thru Friday between 8am - 5pm
Look forward to hearing from you so
that we can try and resolve your concerns
Initial Business Response /* (1000, 19, 2016/02/24) */
February 18,
*** and ***
This letter responds to your email dated January 29, We are disappointed to learn that you apparently continue to be dissatisfied with the services that *** Construction, LLC provided for the
construction of your homeBefore addressing the issues raised in your January email, we think it is helpful to walk through a timeline of the relevant dates
As you know, we entered into a contract in May 2015, which you acknowledge was a "cost plus 10%" contractSpecifically, per the contract, you agreed to pay "for the "Cost of the Work" and a "Contractors Percentage Fee" of Ten Percent." Your home was timely completed below budget and you moved into it on November 6, The Greene County Building Department completed its final inspection the following Monday, November Some six weeks later, on December 20, 2015, you sent us an email identifying items you believed needed to be correctedWe thereafter addressed each of those items as required by our contractNevertheless, on January 29, nearly three months after moving in, you sent your latest email, identifying additional "issues" with the home and its constructionAs of today's date, even though you have now been living in the home for over three months, you have failed to provide final payment to us as required by the contract, with an amount due of $41,
Below, in bold, are the additional issues you have raised in your January email, as well as our responsesAs you will see, we do not agree with any of your issuesMoreover, even if there was any validity to these issues, they do not justify your withholding of the substantial final payment due to us for the work we performed
"When the survey company came to lay out the site for the house they had been given the wrong blueprints*** happened to be there at the time and gave them the correct printsThis however resulted in an extra $fee from the survey company."
RESPONSE: In regards to the surveyor, *** did not happen by coincidence to be onsite the day the surveyor staked the house out, we arranged for *** to be present per your requestFurthermore, there was no error that resulted in an additional $feeThe surveyor's bill was $higher than the initial estimate we provided, simply due to the fact that he had increased his fees from the time the estimate was originatedThis increase was not just on your house, but on all other work he performs for us as well
"We were told before the project started that the trees would be removed and placed in a pile where the house was to be built and burned, that way we would have no extra fees to haul them awayThat however did not happen, instead the excavator pushed the trees down and put them all over the perimeter of the yard some even in the wet weather creek blocking the water flowWhen we asked about the house being started before the trees were burnt as agreed originally, we were told not to worry that they would be taken care of at no additional costWe constantly asked when the trees would be taken care of and were told soonWe were finally told that it would be best if they were buried or hauled away and it would only cost an additional $to do soAfter discussion of what was supposed to have happened, we reluctantly agreed to have them hauled away, if it was only going to be $We now have a bill from you for $1500!"
RESPONSE: The house was started before the trees were burned to ensure your construction schedule was not delayed due to subcontractor availabilityThe delay in addressing the trees was caused from the rain we continually received during construction and the fact that your project site was slow to dry outUltimately, we would have liked to address the trees sooner as well, but site conditions did not allowMoreover, when signing the contract it was explained to you that the weather may cause delays such as thisPer the contract, "Owner understands that occasional unproductive days at jobsite may arise due to unforeseen delays to the construction schedule caused by subcontractors schedule and availability and/or as a result of inclement weather rendering work impossible." The $estimate to haul off the trees was simply an estimate, not a bid; unfortunately this item did run over the estimated cost however since this project was a cost plus contract, you are still responsible for the cost of the services plus the 10%
"The bill for backfilling from the excavator was in fact not for backfilling it was cleaning up the mess from the trees being pushed overYou had your bobcat out here doing the backfilling."
RESPONSE: The bill for backfilling and site clefall under the same categoryAs the contractor, we reserved the right to self-perform any aspect of the project we deemed necessaryAgain, per the contract, "Contractor may partially perform labor in addition to supervise as hereinbefore describedWhenever Contractor provides such labor, Contractor shall be compensated therefore at a rate which is usual and customary for performance of such labor within the industry." The quality of soil spread was dictated by the budget you wanted to allocate towards landscapingWhen we originally prepared the estimate for your house, you asked that we exclude the landscaping portion of the estimateThis portion would have included screened top soil spread, the yard dressed up, and grass establishedThe bid of $you received likely includes in part what we originally proposed; however, you declined this to save moneyFor additional cost, we also could have addressed these issues
"We were to have a gas water heater which was discussed and in the contract and a electric water heater was installed and had to be changed outThe fireplace was suppose to be bid as a wood burning buck stove, but was plumbed for gas and had to be changedThis added a cost of about $moreThe kitchen stove was ran as electric and not gas as bid and had to be changed as well."
RESPONSE: In regards to appliances, the original estimate was based off the appliances we were installing in our Vintage Hills homes at the timeIn Vintage Hills we were installing electric stovesLater, you expressed that you would like to have gas appliances, which were not budgeted forWe allowed you to purchase your own appliances; however, we are not responsible if this caused you to go over budgetContrary to what you may think, there was no additional cost born to you, for the error of plumbing the fireplace for gas
"The stain for the exterior cedar trim and shutters that was choose was put on the front porch post but not the shutters or trim."
RESPONSE: Since the shutters and trim were not stained the color you wanted, we did not charge you for any of that line item
"We also have found that the countertops are not polished and smooth as granite should be and we will need this taken care of."
RESPONSE: The granite installed in your home, is the same quality and supplier of granite we were currently installing in our other spec homes in Vintage HillsPrior to construction you were satisfied with the quality when you toured our homes and confirmed that is what you wantedWe find it unfortunate that you are not satisfied with the granite; however this is the quality that fell within your budget
"The garage floor is all pitted flaking and has big lines from the finish work, not sure what can be done with this but it needs to be addressedYou sent someone out to take pictures of the garage floor and things that needed to be completed but we have not heard anything from you."
RESPONSE: We did send someone out to look at the floor, and concluded what you are seeing is not flaking but rather trowel marks from when it was finishedThough you may not be pleased with the appearance, this is the final product you accepted by moving into the homeThe first notice we received that you did not like the floor finish was after you had already occupied the homePer the contract, "The owner shall not be permitted to occupy the building until all interior construction has been completedIn addition, all exterior construction must be substantially complete." Further, the contract states that "During construction the Owner shall conduct periodic walk-through inspections and agree to promptly apprize the Contractor in writing if any aspect of the construction has not been completed in substantial conformity to the specificationsFailure by the Owner to reasonably object to the Work performed within phases of construction constitutes an acceptance of the Work." These contract terms also apply to any other non-warranty objections or punch list items that you accepted by moving into the homeSuch as the granite issue you mentioned above
Initial Consumer Rebuttal /* (3000, 21, 2016/02/24) */
(The consumer indicated he/she DID NOT accept the response from the business.)
In response to your email we would still like items addressed that were over looked in your previous email
We began corresponding with you about the concerns in the letter way before the letter was written on January 29thWe would be happy to send our call and text log showing the datesWe also told you when we received the last draw that we would pay it after we received the invoices for Herrman lumber, which to date have not receivedI have the text message if you would like a copy
The trees were not ever piled and attempted to be burntWe disagree with this response
Since the contract is cost plus ten percent we would still like the actual line item invoices from Herrman Lumber as requested numerous times
he casing around the doors has still not been addressed
We did say we would do the landscaping (seeding, and planting of bushes and trees)The yard was not left in any condition for landscaping and still have piles of fill dirt in the front yard
The shop building was not built because as you know you over looked the set back and we had to wait to go before the variance boardWe then decided after all of the problems we had with the house it would be best to not have you proceed with yet another project
Final Business Response /* (4000, 28, 2016/03/14) */
*** Construction has completed the items that needed to be addressed
Please let us know if there is anything else we can do
Final Consumer Response /* (4200, 30, 2016/03/15) */
(The consumer indicated he/she DID NOT accept the response from the business.)
Business has not responded to calls emails or text messages has not provided invoices or addressed the yardThe only thing that has been completed is the trim