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Ken B Tree Service

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Reviews Ken B Tree Service

Ken B Tree Service Reviews (5)

• Dec 31, 2023

RUN AWAY NOW FROM THIS COMPANY!!!
DO NOT USE THIS TREE REMOVAL BUSINESS IN THE RALEIGH AREA, PLEASE SHARE:

Company Name: Ken B Tree Service aka Ken Burton Tree Service

Contact info: 919 539 4844 Ken or 919 272 6630 Earl

Date of Quote: Sept 7th 2023 and paid deposit of $600 of $2000.

Date of Service: Balance was paid on the day they came out on Sept 11th 2023.

The day of service we added another $1300 for a big tree and grinding of all trees and removal of logs.

Total paid was $3300.

On Sept 11th 2023, Ken and his brother Earl and their team came to our house and cut down about 8 trees. While here they used a bobcat and tore up our whole backyard, broke a folding table near our new shed, backed up one of their huge trucks into a large banana tree and broke it and while loading big limbs from the bobcat into the huge truck parked on the street later in the day they put a huge stress fracture/break in my 15 year old Japanese maple tree in my front yard, ruining it. I told Ken I didn't care about the table or banana tree but was upset about the Japanese maple tree and he poured some kinda tree sealer on the tree limb which looks terrible and stained the whole trunk of the tree. My husband and my friend had to go back behind them and put a support around the limb to help secure it better. Unfortunately as the leaves began to change that whole limb died off weeks before the rest of the tree so I'm not sure if it will make it in the spring yet. I spent many days cleaning up the backyard from all the debris they left behind and we still have lots of drainage problems and mud which is great when you have dogs. Since I had to wait so long to hear back from Ken I was not able to plant grass in time.

Finally on Oct 23rd after numerous calls and excuses to why he didn't take the last few logs he said he would take and the tree stumps were not done the stump grind guy he subbed out the work to finally showed up. Before I had to leave I showed him the stumps and asked if there were any questions and he had none. Things were going ok until my husband called me to tell me that the stump guy accidentally hit the electrical pipe near our old shed which cut the power to both sheds (one that runs my business), small ponds and our carport that runs our air compressor. He said he was sorry and my husband I guess assumed like me that Ken would handle the issue since it was subbed out to Ken B Tree Service. I have no contact information for the tree stump guy, Ken set it all up.

I waited til Nov 8th 2023 to see if Ken would text/call me to apologize about the stump guy and make things right but he never did and that's the last I heard from him. He wont answer my phone calls or texts. I had the electrician who ran our electrical to our new shed come by and he temporarily got power to everything but the carport with air compressor. The bill to fix the electrical (new line needs to be run from new shed to old shed (cheapest option) and it's $1100. I sent the bill via text and photos to Ken and he never responded. I remembered Earl had left me his business card so I recently reached out to him on Dec 28th 2023 and he told me they are not responsible. I paid Ken Burton Tree Service to cut and grind the tree stumps and remove logs and paid as such, the job was not completed. I never paid the stump guy who showed up, they did. They ARE responsible.

Ken B Tree Service has poor reviews on many sites. I wish I had looked before using him. I do not think he even has insurance. He asked me to write the 2 checks, one to him and the other to his brother Earl for “tax purposes” as he told me to make things look better for the IRS. Looking back I see many red flags and I hope writing this review will help others from using this terrible business. Many neighbors have had bad experiences from what I have learned once I started asking around about him on Nextdoor, I have at least 5 people that can agree about his poor business practices and he still owes them money. Ken Burton and his company are stealing money from people, does bad work (everyone complains about his bobcat tearing up their yards in many reviews I've read) and doesn't do the work and then ignores people, no current address etc. This business needs to be shut down. I will be submitting this review anywhere and everywhere I can and reporting him to the proper authorities.

Don’t pay any work in full until ALL the work is complete. Lesson learned.

PHOTOS HERE: https://drive.google.com/drive/folders/1lQP5os-nkHLmSbQkhcQoYKeTViAxcF8G?usp=sha...
RUN AWAY NOW FROM THIS COMPANY!!!
RUN AWAY NOW FROM THIS COMPANY!!!
RUN AWAY NOW FROM THIS COMPANY!!!
RUN AWAY NOW FROM THIS COMPANY!!!
RUN AWAY NOW FROM THIS COMPANY!!!
RUN AWAY NOW FROM THIS COMPANY!!!
RUN AWAY NOW FROM THIS COMPANY!!!
RUN AWAY NOW FROM THIS COMPANY!!!
RUN AWAY NOW FROM THIS COMPANY!!!
RUN AWAY NOW FROM THIS COMPANY!!!
RUN AWAY NOW FROM THIS COMPANY!!!

+1

Ken B. Tree Service was cutting trees at the address of[redacted]. MY fence adjacent to this property was damaged in 4 placesWeek between of 07/27/2015 and 08/03/2015 Kenneth Burton's Company (Ken B. Tree Service) was cutting trees at the address of[redacted] in that residents backyard and during this job his crew damaged my fence that is adjacent to that property which is [redacted] 27529. My fence was damage in 4 places on my property. I have pictures of the damage if needed.I have called Ken over many times about the damaged. He always told me that he would come by the weekend but he never shows up. As of this date 10/08/2015 I have not heard from Ken B. Tree Service./////Desired SettlementReplacement of all broken parts of the fence and rebuild fence to city codes or city standards./////

+2

Destroyed side and front lawn with skid sterr bobcat
Caused lakes of standing water to form in tracks after they left
Would not come back to fix
After a while stopped responding to texts and calls
No wonder why he has an f rating in the Revdex.com already
I should've checked prior
","neg-1

+2

[redacted] and team were at my house on a couple of the hottest days of July 2016. I am absolutely thrilled with the work they accomplished! It was amazing to watch their experience in action!!! I will call them in the future if needed.","pos-1

+1

Damages to my property that resulted while Ken B Tree Service dropped numerous trees from my neighbors property.In June 2015 Ken B Tree Service was contracted by my next door neighbors, [redacted], [redacted] to remove numerous very tall trees. This is nothing new in our neighborhood so I never thought anything of it. As a matter of fact Ken had cut down trees for me on a previous occasion years ago. For some reason, this time, Ken and his company didn't limb the trees up but rather just ct them and dropped them. The impact was so pronounced that I felt it in my home that morning. Once that happened I went outside and met up with my neighbor on the other side of me, [redacted]. We both stood there and watched as the trees crashed through my shrubs and across my driveway. [redacted] photographed it all and I threw my hands up to Ken asking what they were doing. Tree after tree was dropped and the end result was that the impact of the trees broke the concrete drainage sections between my driveway and the road the width of my entire property and running half way up through [redacted]. In addition, it has now all sunk and the actual customer that contracted Ken took the front of his car off when entering my driveway. I have a saved text conversation with Ken, agreeing to the damages and agreeing to have all of the concrete removed and replaced. He said it would be done during the week of July 27th. No one has come and Ken B Tree Service has stopped responding. The damage is getting worse due to the sinking of the broken pieces and now the top corner of my driveway has cracked off. I communicated this to the company on Aug 19th at which time I also stated that I needed to hear back before pursuing this matter. To this date, no repairs have been made and no more communication had./////Desired SettlementReplacement of all broken sections of the concrete run off gutter (70-80 ft). Replacement of the top section of my driveway that has since broken as a result of no support and a change in height./////

+2
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Description: Tree Services

Address: 4024 Oatgrass Ln, Raleigh, North Carolina, United States, 27604-5477

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