Ken & John's Auto Repair & Machine Reviews (2)
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Ken & John's Auto Repair & Machine Rating
Address: 3937 Marshall Ave Ste B, Carmichael, California, United States, 95608-2703
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I am rejecting this response because:if the repair shop contracted was to remove and replace the part faulty in question with a working as like new part then the performance should reflect that of a new part. A rebuilt transmission should perform as a new transmission, not a transmission with the performance exhibited by the transmission that now resides in the vehicle in question. The repair shop, Ken and Johns failed to perform the repairs as promised, 4 time attempt. Ken and Johns took my truck to repair in good faith and took my money knowing the repair was not complete.
We refunded the customer in full on July 29, 2016