Kendra Response to my initial Instagram post on there hair being horrific:
Are you serious?!?! What if I got you your page and talked about your business? Do you honestly think that's fair? @[redacted] @
I don't even know what you're talking about and that's not cool to do a black person business like that especially as a black person that's in business for yourself!
My response:
Knock it off!! This is money I spent not you! I'm stating facts sorry that you can't accept that. Don't pull the color card with me! I'm a black hard working woman who was ripped off by another black person. The fact that you run a business and cannot hear feed back from a customer maybe you are not equipped to handle a business. You didn't spend your money on a horrific product I DID! You are only worried about how it makes you look and not respecting the fact that there are plentyOf other companies I could have spent my money on I chose you so why would I lie about the product I received!
This mess is on my head and I don't have money to throw away!! Block me that's fine. I will tell whoever I want about the product I received. I sent you all a email about this hair off top, but it was past the 7 days so I was stuck.
The reviews on you tube talk about this company like a dog! I should have trust them! Check your reviews on you tube before you talk reckless about me lying! I'm not the only consumer that's saying that about your company!
I believe every time someone come to the Revdex.com is normally about something negative, but I must write my experience with this company and it have nothing less than perfect. I ordered my package on November 9th with Express Shipping and I received in on November 10th. Yes it only took 1 day to receive my 5 bundles of body wave hair and my frontal. The hair itself is everything. It's seriously the most beautiful hair that I have ever wore in my life. I can't believe how many compliments I get for everyone. Even my boyfriend tells me how beautiful my hair looks and everyone knows guys don't pay much attention to anything. I will definitely shop with the company forever and to anyone who don't like this company thats only means more for me, because I promise this hair is the best hair I ever purchased. If more people that had a good experience showed their love back and wrote a review they would have plenty of good reviews I'm sure of it. Best hair company everrrrrrr!! Thank you Kendra's Boutique
DO NOT BUY HAIR FROM THIS BUSSINESS!!! The hair is nothing like what was advertised the hair is very course and fryed,brittle as well as DRY I contacted her to let her kno about the quality of the hair and nothing was resolved so Iam left with hair that cnt be used and 320$ wasted!!!!
However my latest experience is making me question my loyalty. It took 15 days for me to receive my hair after I payed for express shipping. When I called their customer service line it took me 2 days to get in contact with someone. When I finally did speak with someone about my issues she simply brushed me off and said its indicated on the website that their is a delay of 7-10 days for coloring services. So I asked her where on the website is this stated she said its there. I was not extended a refund for my shipping or even provided with an apology. After all of the waiting I open my package to see that they also wrongfully dyed my closure . when I only requested to have my bundle dyed. It was and is a disaster.
I always order my bundles from Kendra's boutique and the regular shipping always takes forever but I never complained because that's what I paid for , but I had a bad experience with them this time I ordered my hair on Friday and paid $30 for overnight shipping I did not receive my hair until Tuesday , I ordered early on Friday morning to make sure they are able to ship it the same day it still did not get here until Tuesday and I needed the hair by Monday latest I left a note on my order telling them that . I'm very disappointed and they have to do better with the shipping process $30 is a lot for my hair not to get here on TIME!!
Kendra Response to my initial Instagram post on there hair being horrific:
Are you serious?!?! What if I got you your page and talked about your business? Do you honestly think that's fair? @[redacted] @
I don't even know what you're talking about and that's not cool to do a black person business like that especially as a black person that's in business for yourself!
My response:
Knock it off!! This is money I spent not you! I'm stating facts sorry that you can't accept that. Don't pull the color card with me! I'm a black hard working woman who was ripped off by another black person. The fact that you run a business and cannot hear feed back from a customer maybe you are not equipped to handle a business. You didn't spend your money on a horrific product I DID! You are only worried about how it makes you look and not respecting the fact that there are plentyOf other companies I could have spent my money on I chose you so why would I lie about the product I received!
This mess is on my head and I don't have money to throw away!! Block me that's fine. I will tell whoever I want about the product I received. I sent you all a email about this hair off top, but it was past the 7 days so I was stuck.
The reviews on you tube talk about this company like a dog! I should have trust them! Check your reviews on you tube before you talk reckless about me lying! I'm not the only consumer that's saying that about your company!
Sent from my iPhone
I believe every time someone come to the Revdex.com is normally about something negative, but I must write my experience with this company and it have nothing less than perfect. I ordered my package on November 9th with Express Shipping and I received in on November 10th. Yes it only took 1 day to receive my 5 bundles of body wave hair and my frontal. The hair itself is everything. It's seriously the most beautiful hair that I have ever wore in my life. I can't believe how many compliments I get for everyone. Even my boyfriend tells me how beautiful my hair looks and everyone knows guys don't pay much attention to anything. I will definitely shop with the company forever and to anyone who don't like this company thats only means more for me, because I promise this hair is the best hair I ever purchased. If more people that had a good experience showed their love back and wrote a review they would have plenty of good reviews I'm sure of it. Best hair company everrrrrrr!! Thank you Kendra's Boutique
DO NOT BUY HAIR FROM THIS BUSSINESS!!! The hair is nothing like what was advertised the hair is very course and fryed,brittle as well as DRY I contacted her to let her kno about the quality of the hair and nothing was resolved so Iam left with hair that cnt be used and 320$ wasted!!!!
However my latest experience is making me question my loyalty. It took 15 days for me to receive my hair after I payed for express shipping. When I called their customer service line it took me 2 days to get in contact with someone. When I finally did speak with someone about my issues she simply brushed me off and said its indicated on the website that their is a delay of 7-10 days for coloring services. So I asked her where on the website is this stated she said its there. I was not extended a refund for my shipping or even provided with an apology. After all of the waiting I open my package to see that they also wrongfully dyed my closure . when I only requested to have my bundle dyed. It was and is a disaster.
I always order my bundles from Kendra's boutique and the regular shipping always takes forever but I never complained because that's what I paid for , but I had a bad experience with them this time I ordered my hair on Friday and paid $30 for overnight shipping I did not receive my hair until Tuesday , I ordered early on Friday morning to make sure they are able to ship it the same day it still did not get here until Tuesday and I needed the hair by Monday latest I left a note on my order telling them that . I'm very disappointed and they have to do better with the shipping process $30 is a lot for my hair not to get here on TIME!!