Kennedy Flooring Co. Inc.

Review: In 1997 we purchased a kitchen floor from [redacted] flooring (a predecessor of [redacted]'s Flooring). The installer built up the floor in such a manner that the Dishwasher couldn't be removed. We are replacing the D/W and need to replace the floor. We were in the process of purchasing from [redacted] who sent a technician out to measure. He did not understand the issue with the thickness of the underflooring. The next day we went in to cancel the deal. [redacted] said 'I Can't cancel it. What do you want me to do with your tiles (7/**). Called [redacted] to put the debit in dispute. [redacted] does so and tells me not to discuss with the vendor. On 8/[redacted] calls and says 'your tiles are in' (Implying that they were not there on 7/**). We never signed anything and were never told that the agreement could not be canceled. The sales receipt says Special orders cannot be returned. [redacted] is stock material according to the authorized distributer. This was not a special order. It was stock material.Desired Settlement: I would like [redacted] to cancel the sale which she should have done on July **. At that time, I called the manufacturer, [redacted], and was told that the distributer was [redacted]. I called them and was told that they will accept 4 or more unopened cartons of stock material. The tiles ([redacted]) were stock material. The debit is still in dispute at [redacted]. [redacted] takes months to resolve anything, By that time the stock status of [redacted] may well have changed.