Complaint: [redacted] I am rejecting this response because: Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and it *will [redacted] be satisfactory to me when the refund is received.The owner has not responded to three text messages asking when the refund would be given back.I am still extremely disappointed in the service received but, as a courtesy to the owner, I will not say all of the awful things that happened to both of our dogs while in Always Faithful's and the Hanover Park Animal Hospital's care - just negligent.The owner was informed, before we started speaking, that the call was going to be recorded, so I have the recording with him offering the refund so that we would, "stop calling them," for good.Once I receive the refund, which needs to be communicated back to me ASAP, I will mark this as a satisfactory resolution Sincerely, [redacted] *** [redacted] ***
Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me Good afternoon, Although I am still waiting on the refund, please change the response for this Complaint to "Accept." If I do not receive the refund within the next week, I will ask to re-open the issue -- Regards, [redacted] @gmail.com Sincerely, [redacted] ***
Complaint: [redacted] I am rejecting this response because: Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and it *will [redacted] be satisfactory to me when the refund is received.The owner has not responded to three text messages asking when the refund would be given back.I am still extremely disappointed in the service received but, as a courtesy to the owner, I will not say all of the awful things that happened to both of our dogs while in Always Faithful's and the Hanover Park Animal Hospital's care - just negligent.The owner was informed, before we started speaking, that the call was going to be recorded, so I have the recording with him offering the refund so that we would, "stop calling them," for good.Once I receive the refund, which needs to be communicated back to me ASAP, I will mark this as a satisfactory resolution Sincerely, [redacted] *** [redacted] ***
Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me Good afternoon, Although I am still waiting on the refund, please change the response for this Complaint to "Accept." If I do not receive the refund within the next week, I will ask to re-open the issue -- Regards, [redacted] @gmail.com Sincerely, [redacted] ***
As requested by consumer, full refund has been rendered