Kenneth Buggay Mechanical

Maybe the WORST service experience we've ever had
AHS is the home warranty we were "gifted" by the seller of the house we bought a few months ago -- don't get me started on AHS - THEY don't know the meaning of customer service to begin withbut this is less about them and more so the Kenneth Buggay HVAC firm
They came late, outside of the FIVE HOUR window they gave us in the first place that they'd supposedly arrive inand then spent minutes to replace a broken condensate pump, but while there his helper went out to the back where our compressors are and my wife heard loud banging coming from there
Lo and behold, when they left only one of the compressors was working (they were both running just fine BEFORE they came!) and so our whole upstairs was still hot as it's the middle of August in Georgiaso after calling back they came back out and informed us it would be another service fee and another week before a part could be ordered - but the worst of all--- Kenneth walked out in the middle of a conversation with my wifeClearly could not handle his own businessThey messed up and had no humility to handle it properlyOne of the review below said they believed Kenneth Buggay Mechanical would be taken of the AHS vendor listwe wish that really had taken placeI have NEVER written a negative review on ANY company beforeThis experience was that bad
STAY AWAY from Kenneth B!