Do not contact Kenney Plumbing no matter how small your problem is Please read this if you are considering contacting Kenney PlumbingI called Kenney Plumbing to fix a leaky shower handle in my bathroom While on the phone, I was told that there would be a $fee that would be applied to the service I agreed thinking that the person who came out was going to fix the problem that I called about, so the $would go towards that serviceA man named Eric comes out to my house and spends about minutes in my bathroom He proceeds to tell me that we need new pipes to prevent a catastrophic leak down the line He goes on to tell me that we will have to rip out our entire bathroom, including the tub and wall tiles Basically, he used this time to try and sell me on renovating our entire bathroom in order to change out some old pipes Now, I've since had other plumbing companies come out for other opinions, and not one has said that I had to remove my tub and wall tile - they even scoffed at the notionAfter discussing my options with Eric, I wrote him a check for $under the assumption that he had fixed the leaky handle However, later in the day when I went to take a shower, not only had Eric not fixed the handle, but now the handle broke clean off when I went to turn it While the handle was leaky, it was not loose nor did it ever feel like it was going to snap off Eric has denied any wrongdoing and told me he didn't even touch it - however, that makes me wonder just what he came over to do when my request was specifically to fix that handleAfter calling Eric to discuss what happened, he quickly became abrasive and defensive Eric stated over and over that he hadn't touched the handle, threatened to take me to the magistrate if I didn't pay the $fee for him coming over to do nothing but try and sell me on renovating my entire bathroom, and told me that writing this review would be defamation of characterThere are plenty of quality plumbers in the Delaware County area that don't charge a fee just to step in your door Including companies that won't charge you a bogus fee even if they don't fix the problem that you called them aboutShame on you Eric Kenney and Kenney Plumbing, Inc I hope the $was worth it
Wonderful to work with Master plumbers on staff They replaced my old lead pipes Installed a wonderful floor warm to the touch A wood looking tile grout less Very easy to clean and it looks like drift wood I'm saving about four gallons per flush with my new toilet Still has a lot of force The vanity is all wood and the top is granite Very happy with the project Very helpful and clean
Kenney Plumbing & Heating's grade should be an F The company's affiliate All Bath Concepts was supposed to remodel a small bathroom and the project has become a disaster In addition to poor workmanship and numerous misrepresentations made concerning project details, we have now learned that both companies failed to obtain necessary permits and installed plumbing which is not to code Our township has told us that most if not all of the work performed to date will need to be removed "down to the studs" and re-done The workmanship was exceptionally poor The plumbing is not to code and pipes which should be level are angled Because permits were not obtained (we were falsely told it could "all be done at the end"), the work which was performed will need to be torn out and re-done During construction, pipes related to an adjoining room bath began to leak and when they were repaired, the repairs were poorly done Even simple things, such as a sink drain, were poorly installed The company's employees were generally unfriendly, arrived late and left early Our experience has been very similar to the one described in the other negative review on this website
Do not contact Kenney Plumbing no matter how small your problem is Please read this if you are considering contacting Kenney PlumbingI called Kenney Plumbing to fix a leaky shower handle in my bathroom While on the phone, I was told that there would be a $fee that would be applied to the service I agreed thinking that the person who came out was going to fix the problem that I called about, so the $would go towards that serviceA man named Eric comes out to my house and spends about minutes in my bathroom He proceeds to tell me that we need new pipes to prevent a catastrophic leak down the line He goes on to tell me that we will have to rip out our entire bathroom, including the tub and wall tiles Basically, he used this time to try and sell me on renovating our entire bathroom in order to change out some old pipes Now, I've since had other plumbing companies come out for other opinions, and not one has said that I had to remove my tub and wall tile - they even scoffed at the notionAfter discussing my options with Eric, I wrote him a check for $under the assumption that he had fixed the leaky handle However, later in the day when I went to take a shower, not only had Eric not fixed the handle, but now the handle broke clean off when I went to turn it While the handle was leaky, it was not loose nor did it ever feel like it was going to snap off Eric has denied any wrongdoing and told me he didn't even touch it - however, that makes me wonder just what he came over to do when my request was specifically to fix that handleAfter calling Eric to discuss what happened, he quickly became abrasive and defensive Eric stated over and over that he hadn't touched the handle, threatened to take me to the magistrate if I didn't pay the $fee for him coming over to do nothing but try and sell me on renovating my entire bathroom, and told me that writing this review would be defamation of characterThere are plenty of quality plumbers in the Delaware County area that don't charge a fee just to step in your door Including companies that won't charge you a bogus fee even if they don't fix the problem that you called them aboutShame on you Eric Kenney and Kenney Plumbing, Inc I hope the $was worth it
Wonderful to work with Master plumbers on staff They replaced my old lead pipes Installed a wonderful floor warm to the touch A wood looking tile grout less Very easy to clean and it looks like drift wood I'm saving about four gallons per flush with my new toilet Still has a lot of force The vanity is all wood and the top is granite Very happy with the project Very helpful and clean
Kenney Plumbing & Heating's grade should be an F The company's affiliate All Bath Concepts was supposed to remodel a small bathroom and the project has become a disaster In addition to poor workmanship and numerous misrepresentations made concerning project details, we have now learned that both companies failed to obtain necessary permits and installed plumbing which is not to code Our township has told us that most if not all of the work performed to date will need to be removed "down to the studs" and re-done The workmanship was exceptionally poor The plumbing is not to code and pipes which should be level are angled Because permits were not obtained (we were falsely told it could "all be done at the end"), the work which was performed will need to be torn out and re-done During construction, pipes related to an adjoining room bath began to leak and when they were repaired, the repairs were poorly done Even simple things, such as a sink drain, were poorly installed The company's employees were generally unfriendly, arrived late and left early Our experience has been very similar to the one described in the other negative review on this website