10/21/14
DEAR [redacted]
I INSPECTED MR. [redacted]'S CARPET TODAY, IT CAN EASILY BE FIXED BY RESTRECHING IT. THE CARPET IS NOT DEFECTIVE. WE WIL BE FIXING THE CARPET ON 10/27/14. I TOLD MR DOYLE IF IT IS NOT FIXED TO HIS SATISFACTION, WE WILL REPLACE IT.
THIS IS CONCERNING ID NUMBER [redacted]...
10/21/14
DEAR [redacted]
I INSPECTED MR. [redacted]'S CARPET TODAY, IT CAN EASILY BE FIXED BY RESTRECHING IT. THE CARPET IS NOT DEFECTIVE. WE WIL BE FIXING THE CARPET ON 10/27/14. I TOLD MR DOYLE IF IT IS NOT FIXED TO HIS SATISFACTION, WE WILL REPLACE IT.
THIS IS CONCERNING ID NUMBER [redacted]...
SINCERELY, [redacted], VICE PRESIDENT