Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this does not resolve my complaint For your reference, details of the offer I reviewed appear below I will admit that the CSR [redacted] has done her part in trying to figure out why Workman's Compensation kept denying the request It was found out (1) that Kenosha Open MRI kept trying to submit the bill long after my account had been closed by OWCP (2) after finding out my account was closed Carol Brown my VA OWCP manager made a couple of calls to OWCP and had them open my account and during that time it was found out by the letter that was attached to this that CSR [redacted] kept putting in paperwork with the wrong code for what my MRI was for and that was the reason for OWCP denying it OWCP has contacted Ms [redacted] with not only a number but with a direct contact on how to submit the proper billing with the correct code to ensure that they are WILLING TO PAY once the CORRECT paperwork was submitted Ms [redacted] believes that she has submitted the correct paperwork, but has she now and with the correct code? If she has why is OWCP stating that nothing has been submitted on their end? Why is she blaming the OWCP when it has been found out that the reason the bill was denied was due to Kenosha Open MRI's clerical error for NOT submitting the correct medical code? My concerns are how long do they think that my account through OWCP will remain open so that they can drag their feet on submitting the correct paperwork Also, the response that I received through Revdex.com was by Ms [redacted] Where is the head of this department and why have they not gotten involved? Lastly, I will contact my lawyer if I receive another bill in the mail saying that I am delinquent on this bill when it has been clearly shown its been on Kenosha Open MRI If this case doesn't get resolved not only will they pay for my bills, but for the mental anguish, and also for court and lawyer costs At the end they will be paying a lot more than just an MRI scan Regards,
We have tried working with Ms [redacted] insurance company for over a year and have not been able to resolve anythingWe have provided both Ms [redacted] and insurance company with documentation to process claim several timesAt this time both Ms [redacted] in our billing department have gone above and beyond to try to have this claim settle and spent several days and hours working on this single account in the past several monthsOur company has provided them with more than enough information
We have tried working with Ms [redacted] insurance company for over a year and have not been able to resolve anything. We have provided both Ms [redacted] and insurance company with documentation to process claim several times. At this time both Ms [redacted] in our billing department have gone above...
and beyond to try to have this claim settle and spent several days and hours working on this single account in the past several months. Our company has provided them with more than enough information
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this does not resolve my complaint. For your reference, details of the offer I reviewed appear below.
I will admit that the CSR [redacted] has done her part in trying to figure out why Workman's Compensation kept denying the request. It was found out (1) that Kenosha Open MRI kept trying to submit the bill long after my account had been closed by OWCP. (2) after finding out my account was closed Carol Brown my VA OWCP manager made a couple of calls to OWCP and had them open my account and during that time it was found out by the letter that was attached to this that CSR [redacted] kept putting in paperwork with the wrong code for what my MRI was for and that was the reason for OWCP denying it. OWCP has contacted Ms. [redacted] with not only a number but with a direct contact on how to submit the proper billing with the correct code to ensure that they are WILLING TO PAY once the CORRECT paperwork was submitted. Ms. [redacted] believes that she has submitted the correct paperwork, but has she now and with the correct code? If she has why is OWCP stating that nothing has been submitted on their end? Why is she blaming the OWCP when it has been found out that the reason the bill was denied was due to Kenosha Open MRI's clerical error for NOT submitting the correct medical code? My concerns are how long do they think that my account through OWCP will remain open so that they can drag their feet on submitting the correct paperwork. Also, the response that I received through Revdex.com was by Ms. [redacted]. Where is the head of this department and why have they not gotten involved? Lastly, I will contact my lawyer if I receive another bill in the mail saying that I am delinquent on this bill when it has been clearly shown its been on Kenosha Open MRI. If this case doesn't get resolved not only will they pay for my bills, but for the mental anguish, and also for court and lawyer costs. At the end they will be paying a lot more than just an MRI scan.
Regards,
Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this does not resolve my complaint For your reference, details of the offer I reviewed appear below I will admit that the CSR [redacted] has done her part in trying to figure out why Workman's Compensation kept denying the request It was found out (1) that Kenosha Open MRI kept trying to submit the bill long after my account had been closed by OWCP (2) after finding out my account was closed Carol Brown my VA OWCP manager made a couple of calls to OWCP and had them open my account and during that time it was found out by the letter that was attached to this that CSR [redacted] kept putting in paperwork with the wrong code for what my MRI was for and that was the reason for OWCP denying it OWCP has contacted Ms [redacted] with not only a number but with a direct contact on how to submit the proper billing with the correct code to ensure that they are WILLING TO PAY once the CORRECT paperwork was submitted Ms [redacted] believes that she has submitted the correct paperwork, but has she now and with the correct code? If she has why is OWCP stating that nothing has been submitted on their end? Why is she blaming the OWCP when it has been found out that the reason the bill was denied was due to Kenosha Open MRI's clerical error for NOT submitting the correct medical code? My concerns are how long do they think that my account through OWCP will remain open so that they can drag their feet on submitting the correct paperwork Also, the response that I received through Revdex.com was by Ms [redacted] Where is the head of this department and why have they not gotten involved? Lastly, I will contact my lawyer if I receive another bill in the mail saying that I am delinquent on this bill when it has been clearly shown its been on Kenosha Open MRI If this case doesn't get resolved not only will they pay for my bills, but for the mental anguish, and also for court and lawyer costs At the end they will be paying a lot more than just an MRI scan Regards,
We have tried working with Ms [redacted] insurance company for over a year and have not been able to resolve anythingWe have provided both Ms [redacted] and insurance company with documentation to process claim several timesAt this time both Ms [redacted] in our billing department have gone above and beyond to try to have this claim settle and spent several days and hours working on this single account in the past several monthsOur company has provided them with more than enough information
We have tried working with Ms [redacted] insurance company for over a year and have not been able to resolve anything. We have provided both Ms [redacted] and insurance company with documentation to process claim several times. At this time both Ms [redacted] in our billing department have gone above...
and beyond to try to have this claim settle and spent several days and hours working on this single account in the past several months. Our company has provided them with more than enough information
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this does not resolve my complaint. For your reference, details of the offer I reviewed appear below.
I will admit that the CSR [redacted] has done her part in trying to figure out why Workman's Compensation kept denying the request. It was found out (1) that Kenosha Open MRI kept trying to submit the bill long after my account had been closed by OWCP. (2) after finding out my account was closed Carol Brown my VA OWCP manager made a couple of calls to OWCP and had them open my account and during that time it was found out by the letter that was attached to this that CSR [redacted] kept putting in paperwork with the wrong code for what my MRI was for and that was the reason for OWCP denying it. OWCP has contacted Ms. [redacted] with not only a number but with a direct contact on how to submit the proper billing with the correct code to ensure that they are WILLING TO PAY once the CORRECT paperwork was submitted. Ms. [redacted] believes that she has submitted the correct paperwork, but has she now and with the correct code? If she has why is OWCP stating that nothing has been submitted on their end? Why is she blaming the OWCP when it has been found out that the reason the bill was denied was due to Kenosha Open MRI's clerical error for NOT submitting the correct medical code? My concerns are how long do they think that my account through OWCP will remain open so that they can drag their feet on submitting the correct paperwork. Also, the response that I received through Revdex.com was by Ms. [redacted]. Where is the head of this department and why have they not gotten involved? Lastly, I will contact my lawyer if I receive another bill in the mail saying that I am delinquent on this bill when it has been clearly shown its been on Kenosha Open MRI. If this case doesn't get resolved not only will they pay for my bills, but for the mental anguish, and also for court and lawyer costs. At the end they will be paying a lot more than just an MRI scan.
Regards,