Kenshaun Heating & Cooling

I did the work for her and everything was installed rightWe tested everything to make sure it was working properly before I leftShe then called me saying she was not happy and the bathroom vent wasn’t blowing out hard enoughI came by and looked at everything and fixed the vent for herShe then called again asking about releasing Freon in the systemI told her it wasn’t fully charged yet and she would need to wait or she could pay for additional FreonI told her I would come by after workThat day I called her and she said everything was working properly, so I didn’t go over thereI recently got an email from [redacted] saying she is requesting $backThere is no reason for thisEverything is working properly

I did the work for her and everything was installed right. We tested everything to make sure it was working properly before I left. She then called me saying she was not happy and the bathroom vent wasn’t blowing out hard enough. I came by and looked at everything and fixed the vent for her. She...

then called again asking about releasing Freon in the system. I told her it wasn’t fully charged yet and she would need to wait or she could pay for additional Freon. I told her I would come by after work. That day I called her and she said everything was working properly, so I didn’t go over there. I recently got an email from [redacted] saying she is requesting $2400 back. There is no reason for this. Everything is working properly.