Kent Nakashima & Associates, Realtors

Markatos did not fulfill the expectations and services listed in the contract They did not perform professionally It was a reactive approach instead of a proactive approach to cleaning Staff was not reliable and did not have any supervision as promised Markatos pulled their crew from our business without days notice They gave us days - Saturday and Sunday I would not recommend them for cleaning/janitorial

We are tenants in a small, professional office building that Markatos has been cleaning for a few monthsSometimes the cleaning has been good However, too frequently they seem to be using cleaners who are unfamiliar with the building and are not well supervised
Each suite has its own individual locked doorsIn the morning the doors are found unlocked and sometimes blocked open This puts at risk legal and financial documents, as well as equipment and personal property
On occasion, just trash is emptied, without cleaning Bathroom floors may go several days without being cleaned well
We set up a notebook to make comments on work neededInitialing shows that the comments have been read Sometimes it appears that no one is reading the comments

Markatos did not fulfill the expectations and services listed in the contract. They did not perform professionally. It was a reactive approach instead of a proactive approach to cleaning. Staff was not reliable and did not have any supervision as promised. Markatos pulled their crew from our business without 30 days notice. They gave us 2 days - Saturday and Sunday. I would not recommend them for cleaning/janitorial.