In response to the complaint made by Laurie ***, her vehicle was illegally parked in a "No Parking Zone" and it was called in by the property owner to be towed Tow aways need special equipment and require to towers to carefully load and tow these vehicles It is more work to remove a vehicle from a parking spot without the keys, so based on how these cars are parked, the type of vehicle, whether they are wheel drive, etcthe cost will vary Ms [redacted] was the only customer who yelled and screamed about her vehicle getting towed, and bottom line, she was illegally parked so that is the chance she took with the decision she made In addition, we don't have a ususal fee, as every situation is different, and based on the location of the car, whether we have keys or not, the reason the vehicle is disabled, or if it was in an accident and based on the extent of the damage, we cannnot tell you what the price will be until we have a specific situation to quote No refund will be granted.Sincerely,Lisa [redacted] Kent's Service Center & Towing, Inc
In response to the complaint made by Laurie ***, her vehicle was illegally parked in a "No Parking Zone" and it was called in by the property owner to be towed Tow aways need special equipment and require to towers to carefully load and tow these vehicles It is more work to remove a vehicle from a parking spot without the keys, so based on how these cars are parked, the type of vehicle, whether they are wheel drive, etcthe cost will vary Ms [redacted] was the only customer who yelled and screamed about her vehicle getting towed, and bottom line, she was illegally parked so that is the chance she took with the decision she made In addition, we don't have a ususal fee, as every situation is different, and based on the location of the car, whether we have keys or not, the reason the vehicle is disabled, or if it was in an accident and based on the extent of the damage, we cannnot tell you what the price will be until we have a specific situation to quote No refund will be granted.Sincerely,Lisa [redacted] Kent's Service Center & Towing, Inc