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Kent's Tire Shop and Auto Sales

7951 Three Notch Rd, Mobile, Alabama, United States, 36619-5125

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Kent's Tire Shop and Auto Sales Reviews (%countItem)

They sold me a bad tire that was supposed to have a 30 day warranty. They did not trade out the tire or anything. They were very rude.
paid cash for 2 new tires.

Desired Outcome

I want a refund. I do not trust their tires anymore or them. I will never come back.

Kent's Tire Shop and Auto Sales Response • Feb 05, 2020

In response to the above complaint from this customer We are deeply sorry for their disappointment in this situation. We always strive to make sure our customers are treated fairly; however, in this case I am afraid the customer was mistaken in the warranty date on the tires she says she purchased from us.
All of our used tires have a 10 day warranty only. It is stated on the receipt we give the customers and verbally spoken to the customer as well. I have been unable to pull our copy of the receipt since I do not know when the tires were purchased but I have attached a blank work order which we give the customer a copy of. You will see at the bottom next to signature, it states 10 day warranty.. I did try and contact the customer with no success. The voicemail was full and I was unable to leave a message to try and resolve this issue.

Thank You,
***
Kent's Tire Shop & Auto Sales
XXX-XXX-XXXX

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Address: 7951 Three Notch Rd, Mobile, Alabama, United States, 36619-5125

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