Kentucky Farm Bureau Mutual Insurance Company

See attached documentKentucky Farm Bureau Insurance CompaniesKentucky Farm Bureau Mutual Insurance Company. The FB Insurance Company9201 Bunsen Parkway. P.O. Box 20700. Louisville, Kentucky 40250-0700Telephone (502) 495-5000. www.kyfb.comJanuary 13, 2016Revdex.com1 E. 4th, Suite 600Cincinnati, OH 45202RE: [redacted]Your File No: [redacted]FEIN No:         [redacted]NAIC No:        [redacted]To Whom It May Concern,I am in receipt of your letter dated December 24, 2015 and addressed to John H[redacted]. Since we have received this complaint I have made three attempts to contact [redacted] and resolve this matter. I have left a message on [redacted]’s machine on 1/16/16 at 3:35pm, 1/18/16 at 1:35pm and on 1/11/16 at 9:03am. We do owe her a refund but I am waiting on a signature which was sent to her on 12/23/15. I can’t apply the refund without obtaining her signature.Respectfully,Tom A[redacted]Campbell County Farm Bureau[redacted]

See attached documentKentucky Farm Bureau Insurance CompaniesKentucky Farm Bureau Mutual Insurance Company . The FB Insurance CompanyP.O. Box 20400. Louisville, Kentucky 40250-0400January 6, 2016SENT BY FAX COVER LETTER AND-EMAILRevdex.com                  ...

                                       Campbell County Kentucky Farm Bureau1 East 4th Street, Suite 600                     107 Washington StreetCincinnati, Ohio 45202                            Alexandria, Kentucky 41001FAX: 513-621-0907                                  Fax: 859-448-2482Kentucky Farm BureauAttn: John H[redacted]9201 Bunsen ParkwayLouisville KY 40220-3793Email: John.H[redacted]@kyfb.comRE: Complainant:[redacted]ID Number:[redacted]Pages 4Dear Revdex.com,Please be advised that have sent your inquiry to the Kentucky Farm Bureau Florence District Claims office. We do not handle any policy servicing related issues at our Florence location here. John H[redacted] works out of our State Office at 9201 Bunsen Parkway, Louisville KY 40220-3793. His number is [redacted].Our records indicate that [redacted]’s insurance agency is the Campbell County Kentucky Farm Bureau agency. The Agency Manager is Tom A[redacted] at [redacted] and his office is located at 107 Washington Street, Alexandria, Kentucky 41001We will forward a copy of your letter to both Mr. H[redacted] and the agency for review and a response.Sincerely,John B[redacted], SCLA, AICKentucky Farm Bureau InsuranceFlorence Claims OfficeClaims Adjuster, Senior