Kentucky Waterproofing Reviews (6)
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Kentucky Waterproofing Rating
Address: 1001 Overstreet Ln, LaGrange, Kentucky, United States, 40031
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The contractor/client originally called to request services for his personal residence and offered to pay cash upon completion since he was requesting immediate serviceThe client instead left a check in his mail box made payable to [redacted] ***Since this was not what the client had requested, the check was cashed immediately to ensure payment was honoredKentucky Waterproofing, Incwas not aware of any issues related to this crack repair until the receipt of this complaintWe apologize that the client is not satisfied with the product used and will honor his request for refund of $upon a signed waiver of release of all future claimsIf you should need further information, please call [redacted] at [redacted] Sincerely, [redacted] ***
This email is to let you know I received a check from Kentucky Waterproofing Incon December 24, for the full refund amount of $ I want to thank you for your help and assistance in getting this matter resolved Thank you & Happy New Year, [redacted] ***
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution would be satisfactory to me. I will wait for the business to perform this action and, if it does, will consider this complaint resolvedRegards,
*** ***
The contractor/client originally called to request services for his personal residence and offered to pay cash upon completion since he was requesting immediate service. The client instead left a check in his mail box made payable to [redacted]. Since this was not what the client had...
requested, the check was cashed immediately to ensure payment was honored.
Kentucky Waterproofing, Inc. was not aware of any issues related to this crack repair until the receipt of this complaint. We apologize that the client is not satisfied with the product used and will honor his request for refund of $371.42 upon a signed waiver of release of all future claims.
If you should need further information, please call [redacted] at [redacted].
Sincerely,
[redacted]
This email is to notify you that I have not received a refund in the mail for complaint #[redacted] in the amount of $371.42.
I mailed the signed waiver to Kentucky Waterproofing, Inc. (attention [redacted]) on November 3, 2014 to the following
address:
Kentucky Waterproofing, Inc.
4500 Mattingly Court
Buckner, KY 40010
If you would please check into this matter for me I would greatly appreciate it.
Best regards,
[redacted]
This email is to let you know I received a check from Kentucky Waterproofing Inc. on December 24, 2014 for the full refund amount of $371.42.
I want to thank you for your help and assistance in getting this matter resolved.
Thank you & Happy New Year,
[redacted]