Kenwood Hotel (Kenora) Ltd.

I'm writing this letter in response to the above dispute.
In March 2018, an employee of *** *** *** Ltd came to my place of business, *** *** Ltd and asked me to repair the tractor. I did so, and therefore invoiced the companyTo my knowledge, *** ***
*** Ltd was aware of this transactionOnce *** *** *** Ltd was invoiced for the repairs is when I learned that they were unaware of this situation.
In addition, as stated in the complaint, I *** *** had no plans to purchase the tractor, I was specifically asked to repair the tractorDue to this misunderstanding, I am no longer seeking payment for this matter, and *** *** *** Ltd has had the tractor back in their possession without any exchange of money, leaving my company with a loss of $
If you require any further information to resolve this dispute, please contact me at *** ***
Regards,
*** ***
*** ***
Owner/Operator

Revdex.com:I have reviewed the response made by the business in reference to complaint ID 12748760, and find that this resolution is satisfactory to me

Initial Business Response /* (1000, 10, 2016/07/22) */
The customer returned approximately months later with his truck with regards to his transmission, which was repaired by us The transmission was not working properly I told the customer, he would have to leave the truck and it fell under
the obligations of the written warranty, we would repair the truck at no extra cost to him The customer did not leave the truck and chose to leave I contacted the customer later that week and asked him to bring back the truck so we could diagnose the issue at hand The customer informed me he was removing the transmission himself He was advised that the warranty would no longer be valid if anyone other than our business was to work on the transmission I tried to rectify the problem with the customer numerous times with no success to resolve the issue