Keowee Radiology Reviews (3)
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Keowee Radiology Rating
Address: 298 Memorial Dr, Seneca, South Carolina, United States, 29672-9443
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www.dgevent.net
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Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] and find that this resolution is satisfactory to mei will be waiting for keowee to be sending me my refund which angel said would be coming Regards, [redacted]
We received the fax today stating that a complaint was filed by [redacted] regarding a refund with Keowee Radiology. We no longer do the billing for Keowee Radiology (as of May 2015). The patient paid us a personal payment of $400.00 while we were still billing for Keowee. When the charges...
were current, the patient did not have any coverage with [redacted]. However in December 2016, [redacted] retro-activated the patients [redacted] to cover back 2 years, which would cover the 2014 charges. When [redacted] made a payment it was sent to the new billing company for Keowee Radiology as an EFT, therefore, we did not received an EOB of payment and we were not notified that a payment was received by insurance for this patient. We have been working on this account for a few weeks and have been in contact with the patient, [redacted], and [redacted] collections in order to get this account resolved. Since the patient has several accounts with us in 2014 and with the accounts being 3 years old it did take some time to gather everything needed to complete a refund. [redacted] has removed all account from collections, this can take up to 30 days for the removal process, however, once removed [redacted] will mail the patient a letter stating so. All account balances have been corrected.Since we now know that the [redacted] payment went to the company whom is now doing the billing for Keowee, we have notified the accountant the information in order to get the refund of $400.00 mailed to the patient. The patient will be getting a check from Keowee in the amount of $400.00 once the funds are released from the accountant. For any other questions I can be reached at [redacted] Monday thru Thur 9am-12pm & 1pm-4pm or via email at [redacted]comThanks,Angel
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted] and find that this resolution is satisfactory to me. I will be waiting for keowee to be sending me my refund which angel said would be coming
Regards,
[redacted]