The business hasn't responded or contacted me at all since I filed the complaintI want to reinstate my position that I want to cancel my contract as soon as possible, and not extending it until October They want me to pay $a month until thenThey also said I need to notify them in writing months ahead of time, even though my contract had expired in October
Initial Business Response / [redacted] (1000, 5, 2015/06/24) */ Contact Name and Title: [redacted] CCA Contact Phone: XXX-XXX-XXXX Contact Email: [redacted] @ssdsystems.com To Whom It May Concern: Mr [redacted] is inaccurate in his statementsHis contract term is clearly months and the contract he initialed in eight (8) different areas and signed for states that the term is monthsI discussed this with Mr [redacted] via e-mail on the same date that he apparently filed his complaint with your firmThe contract further allows Kern Security to increase our rates which we did for the first time in many years due to the rise in the cost of providing our serviceThis was also explained to Mr [redacted] The end result is that I offered Mr [redacted] to have his final invoice in the amount of $which was due to conclude his contractual obligations waived, in exchange for his assistance in providing my firm with contact information that would help us extend our services offer to the new tenants/owners of the homeMr [redacted] agreed in writting and we have since credited the final invoice in full Final Business Response / [redacted] (4000, 7, 2015/06/25) */
The business hasn't responded or contacted me at all since I filed the complaintI want to reinstate my position that I want to cancel my contract as soon as possible, and not extending it until October They want me to pay $a month until thenThey also said I need to notify them in writing months ahead of time, even though my contract had expired in October
Initial Business Response / [redacted] (1000, 5, 2015/06/24) */ Contact Name and Title: [redacted] CCA Contact Phone: XXX-XXX-XXXX Contact Email: [redacted] @ssdsystems.com To Whom It May Concern: Mr [redacted] is inaccurate in his statementsHis contract term is clearly months and the contract he initialed in eight (8) different areas and signed for states that the term is monthsI discussed this with Mr [redacted] via e-mail on the same date that he apparently filed his complaint with your firmThe contract further allows Kern Security to increase our rates which we did for the first time in many years due to the rise in the cost of providing our serviceThis was also explained to Mr [redacted] The end result is that I offered Mr [redacted] to have his final invoice in the amount of $which was due to conclude his contractual obligations waived, in exchange for his assistance in providing my firm with contact information that would help us extend our services offer to the new tenants/owners of the homeMr [redacted] agreed in writting and we have since credited the final invoice in full Final Business Response / [redacted] (4000, 7, 2015/06/25) */