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Kerr Brothers & Associates

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Kerr Brothers & Associates Reviews (1)

I am registering the strongest complaint possible against ***'s Carpet One on Hegenberger CourtI experienced a flood in my Alameda condo on March 11, and my insurance adjuster called Carpet One to measure my unit and offer carpet replacement help two days after the floodCarpet One measured my unitI was told that I had papers to sign at their business on Hegenberger CourtAfter five different visits on five different days, the papers for my signature were unavailableA salesman called me on Friday March 30th at 10am to say that he was bringing the papers and the estimate to my home for signingHe did not show up so I went to their business early afternoon on that same dayThe papers were not there, the salesman was not thereAn employee that told me every order goes through him, he took me into his office and placed a "pretend" telephone callHe pretended to place an order on an empty phone line, no order, no computer generated information, just a pretend phone callHe told me my order had been placed, I asked for a copyHe said "that is not necessary"I had not even seen an estimate, an order form, nor did he know my first name to place this imaginary orderAvoid this ***'s Carpet unless you wish to be jerked around

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