Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# [redacted], and have determined that my complaint...
has NOT been resolved because:
[This complaint is about the following email received from Carefree President Ray M[redacted], where he says he will not honor my warranty - "You drew the line in the sand with making a complaint about us. The first thing you have to do if you want to keep this civil and communicate by phone is stop berating us and take all negative comments off line. You have a warranty with us and I want to honor it, but it wont be honored with and bad energy between us."The response did not even address the complaint.]
In order for the Revdex.com to appropriately process your response, you MUST answer the question above.
Sincerely,
[redacted]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# [redacted], and have determined that my complaint...
has NOT been resolved because:
[This complaint is about the following email received from Carefree President Ray M[redacted], where he says he will not honor my warranty - "You drew the line in the sand with making a complaint about us. The first thing you have to do if you want to keep this civil and communicate by phone is stop berating us and take all negative comments off line. You have a warranty with us and I want to honor it, but it wont be honored with and bad energy between us."The response did not even address the complaint.]
In order for the Revdex.com to appropriately process your response, you MUST answer the question above.
Sincerely,
[redacted]
I have completed the contract that was signed and paid in full. The customer was satisfied at time of installation. Tell us why here...