Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and have determined that this does not resolve my complaint. For your reference, details of the offer I reviewed appear below
The receipt I received when the LP tank was filled, stated, "Tank 80% Full." I paid for gallons of LP which is 80% of the tank's capacity of gallonsI consider my bill paid in excess of the amount owed because I paid extra tax
Regards,
*** ***
Again, we respond to the complaint. The gauge on the LP tank is not an accurate unit of measurement. If the gauge is hung up or stuck at any position, it is read at that position. It is not necessarily accurate. LP gas is not sold based on the reading on the gauge. Based on weather conditions, if it is very cold, you are able to put more gas as metered into the tank than what the gauge will read as the gas itself does contract. On the opposite end of the scale, if it is very hot outside, you can put less gas as metered thru the truck and have a larger reading on the gauge as it will expand. The gauge is not an accurate unit of measure as far as buying or selling LP gas and is simply a reference point as long as it is working properly
ON 12/10/2014, Kerschners Gas Service set a LP tank with gal of LP Gas in it. On 12/12/2014, days later, we delivered an additional gallons into the tank. Both Deliveries of LP gas were through a meter. Our LP meters are registered with the State of Wisconsin and
are checked annually by the State of Wisconsin as well as a private Vendor. We stand by the validity of the gallons delivered into the tank. The gauge on a LP tank is similar to that of your vehicle. It is only relatively accurate and we do not sell gas by the % reading on a gauge. Gauges hang up and stick more during extreme weather conditions and are subject to fluctuations as the gas expands and contracts. The outside temperature will cause the reading on the gauge of the tank to go up and down as the gas expands and contracts based on the outside temperature. Again, our gas is not sold based on a gauge's reading. LP Gas is sold thru a state approved meter that is adjusted to a degree gallon. This is an industry standard If you have any further questions, please feel free to call. There will be no adjustment as the LP gas was delivered. The balance on the account is still owing
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and have determined that this does not resolve my complaint. For your reference, details of the offer I reviewed appear below
[To assist us in bringing this matter to a close, we would like to know your view on the matter.]I find it hard to believe that a meter registered with the state could be off by 10% and that would be acceptableMy understanding of LP tank fills is that the company generally will only fill a tank to 80% due to gas expandingIf the gallon tank actually was filled with gallons, that would be 90% full, not a fillThe tank never registered above 80% and has dropped below 80% with usage, so the gauge is not stuckI do not believe we ever received gallons of LP
Regards,
*** ***
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and have determined that this does not resolve my complaint. For your reference, details of the offer I reviewed appear below
The receipt I received when the LP tank was filled, stated, "Tank 80% Full." I paid for gallons of LP which is 80% of the tank's capacity of gallonsI consider my bill paid in excess of the amount owed because I paid extra tax
Regards,
*** ***
Again, we respond to the complaint. The gauge on the LP tank is not an accurate unit of measurement. If the gauge is hung up or stuck at any position, it is read at that position. It is not necessarily accurate. LP gas is not sold based on the reading on the gauge. Based on weather conditions, if it is very cold, you are able to put more gas as metered into the tank than what the gauge will read as the gas itself does contract. On the opposite end of the scale, if it is very hot outside, you can put less gas as metered thru the truck and have a larger reading on the gauge as it will expand. The gauge is not an accurate unit of measure as far as buying or selling LP gas and is simply a reference point as long as it is working properly
ON 12/10/2014, Kerschners Gas Service set a LP tank with gal of LP Gas in it. On 12/12/2014, days later, we delivered an additional gallons into the tank. Both Deliveries of LP gas were through a meter. Our LP meters are registered with the State of Wisconsin and
are checked annually by the State of Wisconsin as well as a private Vendor. We stand by the validity of the gallons delivered into the tank. The gauge on a LP tank is similar to that of your vehicle. It is only relatively accurate and we do not sell gas by the % reading on a gauge. Gauges hang up and stick more during extreme weather conditions and are subject to fluctuations as the gas expands and contracts. The outside temperature will cause the reading on the gauge of the tank to go up and down as the gas expands and contracts based on the outside temperature. Again, our gas is not sold based on a gauge's reading. LP Gas is sold thru a state approved meter that is adjusted to a degree gallon. This is an industry standard If you have any further questions, please feel free to call. There will be no adjustment as the LP gas was delivered. The balance on the account is still owing
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and have determined that this does not resolve my complaint. For your reference, details of the offer I reviewed appear below
[To assist us in bringing this matter to a close, we would like to know your view on the matter.]I find it hard to believe that a meter registered with the state could be off by 10% and that would be acceptableMy understanding of LP tank fills is that the company generally will only fill a tank to 80% due to gas expandingIf the gallon tank actually was filled with gallons, that would be 90% full, not a fillThe tank never registered above 80% and has dropped below 80% with usage, so the gauge is not stuckI do not believe we ever received gallons of LP
Regards,
*** ***