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Kettering Automotive Service Center

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Kettering Automotive Service Center Reviews (2)

This email is to respond to the Complaint # [redacted] was filed on 3/27/by Mr [redacted] with regards to the [redacted] XF vin# [redacted] Mr [redacted] purchased the car on Jan 15th and took the delivery of the vehicle on Jan 19th Mr [redacted] got RI inspection sticker which was performed at a RI certified inspection place right after picking up the vehicle from Allston Auto Brokers and as the result , RI inspection sticker was issued for the vehicleas the result of an inspection which was done on 02/06/at [redacted] Exeter by the customer request, the following items were recommended to Mr [redacted] , Inspection report attached1) the battery would have to replace2)Front Brakes Pulsate3) L/R Wheel Stud and Lug nut missing, as the result the Left Rear Hub/Bearing has to be replaced .4)L/F & R/F wishbones Torn.upon agreement , Mr [redacted] dropped the car at Allston Auto Brokers on 02/17/17, for the above items to be checked and the customer would be notified about the result and the decision would be made afterwards.as the result, both parties agreed that the items bellow will be done by Allston Auto Brokers and Mr [redacted] will be paying for the portion of the total cost, 1) New Battery2) Front Pads and Rotors3)Front left and Rear Left Wheel Hubs and StudsMr [redacted] was notified the day that the repair was completed and as scheduled , he picked up the car on 03/03/and as both parties agreed, Mr [redacted] paid $upon picking up the car from Allston Auto Brokersall the agreements between Allston Auto Brokers and Mr [redacted] have been documented and been signed by both parties and Allston Auto Brokers and Mr [redacted] also agreed that this matter would not be subject to any arbitration in futureall the supporting documents have been attached

Revdex.com:At this time, I have not been contacted by DDS Group regarding complaint ID [redacted] .Sincerely, [redacted]

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