Thank you for seeking assistance in mediation of this issue, this should be helpful, as I believe this is a relatively simple misunderstandingWe proposed to replace your shower valve for the price of $While we were on site during that time, we charged you $At that time, and a few more times over the phone, we informed you that if you were to proceed with the proposed scope of work, we would credit the $toward the price of the proposalYou would still be responsible for the $475, but not in addition to the $Essentially, the estimate never changed from the $but rather we credited your $toward the estimated total, leaving you with a balance of $326.Because of the way we credited your funds toward future work, no further discounts are availableI you have further questions, please feel free to reach out directly to me $ -$ $ Nik V [redacted] General Manager, Kevin Cohen Plumbing
Thank you for seeking assistance in mediation of this issue, this should be helpful, as I believe this is a relatively simple misunderstandingWe proposed to replace your shower valve for the price of $While we were on site during that time, we charged you $At that time, and a few more times over the phone, we informed you that if you were to proceed with the proposed scope of work, we would credit the $toward the price of the proposalYou would still be responsible for the $475, but not in addition to the $Essentially, the estimate never changed from the $but rather we credited your $toward the estimated total, leaving you with a balance of $326.Because of the way we credited your funds toward future work, no further discounts are availableI you have further questions, please feel free to reach out directly to me $ -$ $ Nik V [redacted] General Manager, Kevin Cohen Plumbing