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Kevin James Landscape, Inc

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Reviews Kevin James Landscape, Inc

Kevin James Landscape, Inc Reviews (15)

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# ***, and have determined that my complaint has NOT been resolved because:
Attached are the email correspondences to support my claim that I was reassured that my credit would not be affected and that only a soft pull would be done unless I am offered fundingCorrespondence with the company ceased on their end when I asked why my credit had a hard inquiry (Steve H***). I never received an offer of funding by email, in writing by mail or even over the phone When I received an email from a different person (James B***) days later requesting information that had already been submitted, I responded that I was preparing to file a complaint with the Revdex.com due the hard inquiry without permission and that I was no longer interested in their services due to this information business practice I received a message and an email stating they had received this complaint and wanted to discuss the issueI was not able to return the call they requested to discuss this and really did not see where a discussion was neededThe facts are clear: no funding was offered, communication ceased from the company when questioned about the hard inquiry with out an offer, a reason for pulling, and permission from meAll I want is to have the hard inquiry reversedI have no desire to communicate with this company further
In order for the Revdex.com to appropriately process your response, you MUST answer the question above
Sincerely,
*** ***

HiWe have send a letter to TransUnion to remove the credit pullAlso send the same letter to the client via emailSince this is the resolution the client required, this complaint should now be resolved

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me and the matter has been resolved
Sincerely,
*** ***

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# ***, and have determined that my complaint has NOT been resolved because:
[Your Answer Here]
THIS IS NOT MY APPLICATION showing I applied for credit and is just a lousy way of trying to back out of what you did without authorization Secondly I looked at your app and it does not have a place for ss# etc so trying to figure out how the heck you got mine!I am forwarding this to the consumer protection bureau in form of a complaint I will also be generating a page to find other victims of your scam
In order for the Revdex.com to appropriately process your response, you MUST answer the question above
Sincerely,
*** ***

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me and the matter has been resolved
Sincerely,
*** ***

Re; Claim ID # ***Dear *** ***Biz2Credit disputes this claimWe do not pull credit unless requested by the customerIn this case, the customer submitted his application, in which he expressly consented to the credit pull, on October **, 2015, at shortly after 3:pm EST.The
application submission date and User IP address are confirmed by our IT department, below:Application Submission date: 2015-10-** 15:00:48User IP Address: ***Please let me know if you have any further questionsOtherwise, please dismiss this complaint

Client was able to provide documentation regarding his complaint We have already send a letter to *** to take out that inquiry a soft copy of which was emailed to the client as well

At this time, I have been contacted directly by Biz2Credit Inc. regarding complaint ID ***, however my complaint has Been resolved by mutual agreement:
[Your Answer Here]
The merchant and I have mutually resolved this dispute
In order for the Revdex.com to appropriately process your response, you MUST answer the question above
Sincerely,
*** ***

HelloThis matter has been settled by the parties and will formally withdraw the complaint this week.

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# [redacted], and have determined that my complaint has NOT been resolved because:
...


[Your Answer Here][redacted] from Biz2Credit contacted me on Nov ** and told that he will contact me again with in two days to let me know if they can refund retainer fee of $1000/- or not. Still waiting for their reply.
 
 
 
 
In order for the Revdex.com to appropriately process your response, you MUST answer the question above.
Sincerely,
[redacted]

The complaint has not been resolved because biz2credit is still in negotiations to fix this situation.  It will be resolved shortly.

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# [redacted], and have determined that my complaint has NOT been resolved because:

As I can only accept or reject the answer and must do so within 6 days, I must reject at this time. With no option to say I am waiting on the correction to show up, I must reject until I see that my credit report has been updated and the hard inquiry removed. I did receive the copy of the letter, but the inquiry is still showing on my credit report. Once it is removed there, I will consider the case closed. At that time, I will update that I am satisfied with the response.
 
 
 
 
In order for the Revdex.com to appropriately process your response, you MUST answer the question above.
Sincerely,
[redacted]

As made clear previously, in the same manner as any other financing institution, Biz2Credit requires a “hard pull” on an applicant’s credit history to establish whether any negative items appear on the applicant’s creditor report before Biz2Credit can proceed with the process.  In this...

particular case, we reached out to the client to obtain proof of the alleged email purporting to quote in its FAQ section “while we’re working on your application, we do a “soft pull” and this has ZERO impact.” Biz2Credit is not familiar with this document. Further, Biz2Credit has no knowledge of any email confirmation stating that a “soft pull” would be performed on the applicant’s credit history. Finally, Biz2Credit attempted to contact the client to clarify all of these issues, and left a voicemail with her answering service when no response was received.

Revdex.com
ID # [redacted] is not
correct. In the initial part of Biz2Credit's application, there is no hard
credit pull. (Step 1 on attached Exhibit 1-A). However, once the customer
proceeds to Step 2 of the application, they can not proceed until they agree to
the Business Finance Terms and Conditions (attached as Exhibit 1-A, pages 2-3).
As you can see, the customer has now decided to proceed with an application to
one or more lenders, and expressly authorizes both Biz2Credit and the lender to
pull credit. As previously noted, our Chief Technology Officer has confirmed
via written system records that [redacted] requested to proceed with
financing in Step 2 and thereby authorized Biz2Credit to do a hard pull of his
credit on October **, 2015. (See Exhibit 2). We trust this concludes this
matter.Tell us why here...

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# [redacted], and have determined that my complaint has NOT been resolvedBe cause their was NO authorization to pull credit for [redacted]. If this business does not remove the fraudulent inquiry I will escalate my complaint to consumer protection bureau. There is a fraud alert on my experian report. Per the fcra, the business must remove the credit inquiry from a consumers credit report if it was not authorized.  
 
 
 
In order for the Revdex.com to appropriately process your response, you MUST answer the question above.
Sincerely,
[redacted]

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Address: 18008 Cadillac St., Pineville, North Carolina, United States, 28134

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