As made clear previously, in the same manner as any other financing institution, Biz2Credit requires a “hard pull” on an applicant’s credit history to establish whether any negative items appear on the applicant’s creditor report before Biz2Credit can proceed with the process In this particular case, we reached out to the client to obtain proof of the alleged email purporting to quote in its FAQ section “while we’re working on your application, we do a “soft pull” and this has ZERO impact.” Biz2Credit is not familiar with this documentFurther, Biz2Credit has no knowledge of any email confirmation stating that a “soft pull” would be performed on the applicant’s credit historyFinally, Biz2Credit attempted to contact the client to clarify all of these issues, and left a voicemail with her answering service when no response was received
Revdex.com: I have reviewed the response made by the business in reference to complaint ID# [redacted] , and have determined that my complaint has NOT been resolvedBe cause their was NO authorization to pull credit for [redacted] If this business does not remove the fraudulent inquiry I will escalate my complaint to consumer protection bureauThere is a fraud alert on my experian reportPer the fcra, the business must remove the credit inquiry from a consumers credit report if it was not authorized In order for the Revdex.com to appropriately process your response, you MUST answer the question above Sincerely, [redacted]
Revdex.com: I have reviewed the response made by the business in reference to complaint ID# [redacted] , and have determined that my complaint has NOT been resolved because: [Your Answer Here] [redacted] from Biz2Credit contacted me on Nov [redacted] and told that he will contact me again with in two days to let me know if they can refund retainer fee of $1000/- or notStill waiting for their reply In order for the Revdex.com to appropriately process your response, you MUST answer the question above Sincerely, [redacted] ***
Revdex.com: I have reviewed the response made by the business in reference to complaint ID# [redacted] , and have determined that my complaint has NOT been resolved because: As I can only accept or reject the answer and must do so within days, I must reject at this timeWith no option to say I am waiting on the correction to show up, I must reject until I see that my credit report has been updated and the hard inquiry removedI did receive the copy of the letter, but the inquiry is still showing on my credit reportOnce it is removed there, I will consider the case closedAt that time, I will update that I am satisfied with the response In order for the Revdex.com to appropriately process your response, you MUST answer the question above Sincerely, [redacted]
The complaint has not been resolved because biz2credit is still in negotiations to fix this situation It will be resolved shortly
As made clear previously, in the same manner as any other financing institution, Biz2Credit requires a “hard pull” on an applicant’s credit history to establish whether any negative items appear on the applicant’s creditor report before Biz2Credit can proceed with the process In this particular case, we reached out to the client to obtain proof of the alleged email purporting to quote in its FAQ section “while we’re working on your application, we do a “soft pull” and this has ZERO impact.” Biz2Credit is not familiar with this documentFurther, Biz2Credit has no knowledge of any email confirmation stating that a “soft pull” would be performed on the applicant’s credit historyFinally, Biz2Credit attempted to contact the client to clarify all of these issues, and left a voicemail with her answering service when no response was received
HelloThis matter has been settled by the parties and will formally withdraw the complaint this week
Revdex.com: I have reviewed the response made by the business in reference to complaint ID# [redacted] , and have determined that my complaint has NOT been resolvedBe cause their was NO authorization to pull credit for [redacted] If this business does not remove the fraudulent inquiry I will escalate my complaint to consumer protection bureauThere is a fraud alert on my experian reportPer the fcra, the business must remove the credit inquiry from a consumers credit report if it was not authorized In order for the Revdex.com to appropriately process your response, you MUST answer the question above Sincerely, [redacted]
Revdex.com: I have reviewed the response made by the business in reference to complaint ID# [redacted] , and have determined that my complaint has NOT been resolved because: [Your Answer Here] [redacted] from Biz2Credit contacted me on Nov [redacted] and told that he will contact me again with in two days to let me know if they can refund retainer fee of $1000/- or notStill waiting for their reply In order for the Revdex.com to appropriately process your response, you MUST answer the question above Sincerely, [redacted] ***
Revdex.com: I have reviewed the response made by the business in reference to complaint ID# [redacted] , and have determined that my complaint has NOT been resolved because: As I can only accept or reject the answer and must do so within days, I must reject at this timeWith no option to say I am waiting on the correction to show up, I must reject until I see that my credit report has been updated and the hard inquiry removedI did receive the copy of the letter, but the inquiry is still showing on my credit reportOnce it is removed there, I will consider the case closedAt that time, I will update that I am satisfied with the response In order for the Revdex.com to appropriately process your response, you MUST answer the question above Sincerely, [redacted]