Kevin Kinback MD

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this proposed action would not resolve my complaint For your reference, details of the offer I reviewed appear below I didn't agree with [redacted] s response to your officeHe clearly didn't cover all insurance policy before he started my treatments Regards, [redacted] ***

we bill insurance for nearly every patient, and then we follow theinstructions on the Explanation of Benefits (EOB) received by insurance for each claimWhen patients are billed, it is only for their deductibles, copayments and coinsurance as allowed and mandated by insurancesWe don'tbill a penny
more or less than that, and follow the insurance instructions to the letter, if a patient has an issue with how insurance chose to process a certain claim, they need to work that out directly with the insuranceWe do NOT"balance bill," or make a patient responsible for any charge that is not clearly outlined or authorized by insurance per the EOBif you have a complaintalong these lines, the patient should be directed back to the EOB's or contact insurance to be sure the itemized bill they receive from us does in fact match the EOB'sWe work hard to be sure our billing is accurate, so if there is an statement sent to the patient, it has been verified that these are charges that are both authorized and allowed per the insurance companyWe do not set fees or rates, we simply follow the instructions given by insurance to the letter for each service date. Hopefully this letter gives you some general information on how we handle billing disputesPlease send us the HIPAA release if you want specific information for a particular patient

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this proposed action would not resolve my complaint.  For your reference, details of the offer I reviewed appear below.
I didn't agree with [redacted]s response to your office. He clearly didn't cover all insurance policy before he started my treatments.
Regards,
[redacted]