From: [redacted] [mailto: [redacted] ] Sent: Tuesday, March 04, 12:PM To: [redacted] Subject: ID [redacted] In response to ID [redacted] We went out to check leak at [redacted] As soon as we looked at roof we knew that the leak was not coming from the chimney or any work we had done The heat and air system vent pipe that was installed by the HAVC contractor was improperly installed , causing the leak We removed the pipe boot and installed it properlySince then we have had rain and snow with no leak In closing the leak was not coming from workmanship done by Protech Roofing Sent from my iPhone
[A default letter is provided here which indicates your acceptance of the business's response If you wish, you may update it before sending it.] Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me Regards, [redacted] ***
[A default letter is provided here which indicates your acceptance of the business's response. If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me.
Regards,
[redacted]
From: [redacted] [mailto:[redacted]]
Sent: Tuesday, March 04, 2014 12:55 PM
To: [redacted]
Subject: ID [redacted]
In response to ID [redacted]. We went out to check leak at [redacted] . As soon as we looked at roof we knew that the leak was not...
coming from the chimney or any work we had done . The heat and air system vent pipe that was installed by the HAVC contractor was improperly installed , causing the leak . We removed the pipe boot and installed it properly. Since then we have had rain and snow with no leak . In closing the leak was not coming from workmanship done by Protech Roofing .
Sent from my iPhone
From: [redacted] [mailto: [redacted] ] Sent: Tuesday, March 04, 12:PM To: [redacted] Subject: ID [redacted] In response to ID [redacted] We went out to check leak at [redacted] As soon as we looked at roof we knew that the leak was not coming from the chimney or any work we had done The heat and air system vent pipe that was installed by the HAVC contractor was improperly installed , causing the leak We removed the pipe boot and installed it properlySince then we have had rain and snow with no leak In closing the leak was not coming from workmanship done by Protech Roofing Sent from my iPhone
[A default letter is provided here which indicates your acceptance of the business's response If you wish, you may update it before sending it.] Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me Regards, [redacted] ***
[A default letter is provided here which indicates your acceptance of the business's response. If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me.
Regards,
[redacted]
From: [redacted] [mailto:[redacted]]
Sent: Tuesday, March 04, 2014 12:55 PM
To: [redacted]
Subject: ID [redacted]
In response to ID [redacted]. We went out to check leak at [redacted] . As soon as we looked at roof we knew that the leak was not...
coming from the chimney or any work we had done . The heat and air system vent pipe that was installed by the HAVC contractor was improperly installed , causing the leak . We removed the pipe boot and installed it properly. Since then we have had rain and snow with no leak . In closing the leak was not coming from workmanship done by Protech Roofing .
Sent from my iPhone