I can't say enough good things about my experience with B-Dry. By the time I contacted them, I had done my homework, and gotten several estimates from reputable companies in the Nashville area. What stood out immediately, was the friendliness, and knowledge of the project manager sent to estimate my repair. [redacted] evaluated my home, explained everything that was needed, and provided information on B-Dry systems and processes. He never spoke negatively of other waterproofing companies, never came across as a salesmen, and gave me a genuine assessment of my situation, and needs. [redacted] did not try to sell me unneeded services and/or items, like the other companies, and I was impressed with the warranty provided. When he left, I knew this was the company for me.
Upon confirmation of my decision, [redacted] scheduled my repair, and assured me that he would be onsite to supervise the work. I had to contact him several times with questions, between the confirmation and scheduled appointment. Each time he was friendly and responsive. He proved to be a man of his word regarding every aspect of my repair, which took 6 days.
Our B-Dry crew consisted of [redacted], [redacted], [redacted] and [redacted]. These guys were friendly, respectful, and hard working. They made sure my belongings were protected with plastic. At the end of each day, they put all of their stuff neatly to the side, and cleaned up any messes, taking pains to ensure the safety and well being of my family. I was kept informed throughout the entire process, and they took time to explain anything that I questioned, making sure the repairs were to my satisfaction. These guys never balked at working on Saturday, when the job had to be extended due to an unforeseen issue. They showed up early, with great attitudes, and took their time to make sure the job was done right. Wish more companies exhibited the kind of work ethic, I saw on display during my repair.
Our experience was a positive one from beginning to end. The system is working beautifully, and we have great peace of mind knowing our basement is protected, and warrantied by B-Dry against flooding.
I can't say enough good things about my experience with B-Dry. By the time I contacted them, I had done my homework, and gotten several estimates from reputable companies in the Nashville area. What stood out immediately, was the friendliness, and knowledge of the project manager sent to estimate my repair. [redacted] evaluated my home, explained everything that was needed, and provided information on B-Dry systems and processes. He never spoke negatively of other waterproofing companies, never came across as a salesmen, and gave me a genuine assessment of my situation, and needs. [redacted] did not try to sell me unneeded services and/or items, like the other companies, and I was impressed with the warranty provided. When he left, I knew this was the company for me.
Upon confirmation of my decision, [redacted] scheduled my repair, and assured me that he would be onsite to supervise the work. I had to contact him several times with questions, between the confirmation and scheduled appointment. Each time he was friendly and responsive. He proved to be a man of his word regarding every aspect of my repair, which took 6 days.
Our B-Dry crew consisted of [redacted], [redacted], [redacted] and [redacted]. These guys were friendly, respectful, and hard working. They made sure my belongings were protected with plastic. At the end of each day, they put all of their stuff neatly to the side, and cleaned up any messes, taking pains to ensure the safety and well being of my family. I was kept informed throughout the entire process, and they took time to explain anything that I questioned, making sure the repairs were to my satisfaction. These guys never balked at working on Saturday, when the job had to be extended due to an unforeseen issue. They showed up early, with great attitudes, and took their time to make sure the job was done right. Wish more companies exhibited the kind of work ethic, I saw on display during my repair.
Our experience was a positive one from beginning to end. The system is working beautifully, and we have great peace of mind knowing our basement is protected, and warrantied by B-Dry against flooding.