Keyless-Remotes.com

I ordered this companies only product. They just couldn't get it right. First they forgot to ship the product out. I had to contact them. Then they shipped it to the wrong address. I contacted them again. It has been more than a month and I still don't have the product. Although they withdrew the funds immediately. I'm wondering if I'll ever receive this product. Use at your own risk.

Product was delivered to customer on September 25.  USPS tracking #[redacted] First email received from customer on 11/10 stating that product had stopped working.  This was beyond our 30-day warranty period.  However we are willing to send ONE more remote out to...

customer at this point.

I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this proposed action would not resolve my complaint.  This company is fraudulent & should not remain in business. I want a full refund of $53.20

Regards,

The remotes from this business do not stand the test of time. They have a 1 year warranty on their product, and rightly so. They only last 6-8 months. Yes they first three were replaced but when the latest failed they will not send out a new unit, so much for the warranty.

I have called this company 2 days in a row at different times of the day and there is always a message stating that I should leave my name and number and they will call back. I have also filled out their "Customer Service" form with email address and I have still not received an answer. I am trying to get an authorization code to return the product within the 60 days allotted.

Customer ordered a a remote that was shipped and delivered by USPS with delivery confirmation.  USPS tracking number is [redacted]
It was sent to this address:

[redacted]...

[redacted]

This is a rural address apparently with a mailbox by the side of the road.  Tracking information shows the item was delivered " in or at the mailbox at 2:19 pm on November 27, 2015 in S[redacted]

1) When you program a remote to your vehicle, you are actually programming the vehicle to recognize the remote.  The remote itself is not programmed.2) Automobile manufacturers build into their vehicles procedures to do this programming.   The programming procedure we sent you...

is just how it is done.  That's the way Toyota designed your van.  There is no other way to program it.  The programming procedures we sent you come directly from Toyota.3) We have sold thousands of these and my competitors have sold thousands and thousands more.  ALL of them with the same programming procedures.   If you search the internet for remote programming procedures for your vehicle no matter where you look those are the instructions you will find.  If your Toyota mechanic logs into Toyota's own online service manuals they will find the same instructions (since that's where they come from)We're sorry you had such a difficult time following instructions.   We personally have done hundreds of them here at our shop ourselves.  Only takes a few minutes.