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KeyMarketing Interventions

PO Box 7065, Greensboro, NC 27407, United States

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Poor customer service and dishonest business practice.
They are not worth doing business with due to their dishonesty and poor customer focus.

Dishonesty and Unprofessionalism
E.J. represented to me that the company could build me an Ad to capture information of Motivated Buyers and Sellers and provide me: Guaranteed Results, Exclusive Leads, Leads Scrubbing. I provided him a link to be embedded on the page so buyers and sellers could access listed properties or get their own properties listed for sale, and that it be added before the Ad goes live. He confirmed that the link could be added as requested. On 4/2/20, I followed up with EJ to confirm that my Ad would be going live and my link would be embedded. He said yes. However, they sent my Ad live without including the link. That Ad was of no use and did not serve my purpose without the link. I contacted E.J. and pointed out the error. On 4/6/20, I checked again and the link was still not there so I sent an email to him requesting to cancel the account and refund my money because they failed to deliver. They also did not provide me any leads. I subsequently escalated the issue to a supervisor named Virginia because of the delay in the refund of my $397. Virginia tried to convince me to keep the account open and allow them to fix the problem. I was not interested, so Virginia's tone and attitude changed to something more indignant. She proceeded to tell me that I was not getting my refund. I want to caution all Realtors to avoid doing business with KeyMarketing Interventions because they are less than honest or credible. I would never do business or recommend them to anyone in a million years. To date, I still have not received my money back from KeyMarketing Interventions even though I have requested it many times. I have filed a dispute with my credit card company.

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Address: PO Box 7065, Greensboro, NC 27407, United States


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