Dear Mr [redacted] , Our commitment to providing you with the best automotive repair and customer service is our primary goalWe value your business and would like the opportunity to explain out test services performed on February 21, The cylinders in your Mitsubishi Lancer had water and debris sitting in the spark plug holesWe tested compression on cylinder #and cylinder #They both tested low at and psioil was then added to both cylinders and recheckedThe compression then came up to psiThat tells us the cylinders tested were fuel fouled or the spark control problem was from water surrounding the spark plug bootsAfter testing there is no mechanical problem according to the test data you received from usYou showed me your compression test numbers and they were the same with our findings after the oil was added to both cylindersWith the debris and water cleaned out of the spark plug holes your vehicle is running properlyI had been out of the office due to a family emergencyI apologize for an unclear explanation of the test resultsIf you are still not satisfied with the information you can call Scott during business hours at 406-586-9449.Sincerely, Scott K***Owner-Keyser's Auto Repair
Dear Mr [redacted] , Our commitment to providing you with the best automotive repair and customer service is our primary goalWe value your business and would like the opportunity to explain out test services performed on February 21, The cylinders in your Mitsubishi Lancer had water and debris sitting in the spark plug holesWe tested compression on cylinder #and cylinder #They both tested low at and psioil was then added to both cylinders and recheckedThe compression then came up to psiThat tells us the cylinders tested were fuel fouled or the spark control problem was from water surrounding the spark plug bootsAfter testing there is no mechanical problem according to the test data you received from usYou showed me your compression test numbers and they were the same with our findings after the oil was added to both cylindersWith the debris and water cleaned out of the spark plug holes your vehicle is running properlyI had been out of the office due to a family emergencyI apologize for an unclear explanation of the test resultsIf you are still not satisfied with the information you can call Scott during business hours at 406-586-9449.Sincerely, Scott K***Owner-Keyser's Auto Repair