Keystone Credit Collections

March 20, Dear *** ***;
In reference to your letter dated March 13, 2015, received in our office regarding *** ** ***, ID#***?ccount #* ***
*** *** was first sent written notice advising this account was referred to our office for
collection on June 13, 2014Account #***
*** *** was first sent written notice advising this account was referred to our office for collection on July 30, Due to not being able to reach *** *** by telephone, notices were also sent on both accounts on September 18, 2014, October 8, and December 18, 2014,
On February 20, 2015, *** *** called our office and requested a settlement on these accounts, Per our clients, they will not make settlements on their past due accounts,
On March 16, 2015, we also received a letter from *** *** offering to make payment on these accountsPer his request, sending a letter to him direct to settle this matterWe would request that you place a hold on this matter for days and I feel the matter will be settled at that timePlease advise our office if there is a problem with the day holdThank you for your time on this matter.Respectfully yours,
John F

September 17, 2014Dear *** ***:
We are in receipt of your correspondence dated September 8, 2014, and want to resolve this matterUnfortunately, we are unable to respond to the Revdex.com due to certain privacy issues that must first be addressed-In order
to comply with the Health Insurance Portability and Accountability Act (HIPAA) and the Fair Debt Collection Practices Act (FDCPA) prior to disclosing any protected health information and/or before discussing any aspect of a debt we need to make certain that we are communicating with the individual responsible for the debt or that we have written permission to disclose information about this debt to a third party, in this case the Revdex.com.The law requires that we have a signed release from the consumer in our possession prior to releasing any information regarding a debt to a third partyPlease do not consider this letter to be a confirmation that the above mentioned claim relates to any files that may be handled by this officeIf you have any further questions or need additional information, please contact usThank youJohn F
President