Keystone Digital Press

To Whom It May Concern:My Wife suffered a ruptured brain aneurysm on August 9, She was hospitalized and in intensive care in Philadelphia for two weeksShe was released on August 23, but had serious vision issues requiring that I remain home with her for the next few weeks.For your information, the booklets were printed and shipped overnight on 10/19/The customer was not charged for the booklets or for shippingUnfortunately, the order was not completed according to the binding specifications we received, therefore Keystone Digital Press, LLC is willing to reprint, rebind and resend the booklets again at no charge to the customer.We apologize for this breech in serviceSincerely John PG [redacted] President

I have had really bad experience with this companyIt is allways impossible to call them, because nobody picks the phone upAll voice mails are ignored as well as email lettersIt is really bad customer serviceDo not waste your time to have a business with this company!!!

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Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and would like to close the complaintWhile this has not cost us any money, it has cost us more time than it is worth.
Regards,
*** *** ***

To Whom It May Concern:My Wife suffered a ruptured brain aneurysm on August 9, 2016. She was hospitalized and in intensive care in Philadelphia for two weeks. She was released on August 23, 2016 but had serious vision issues requiring that I remain home with her for the next few...

weeks.For your information, the booklets were printed and shipped overnight on 10/19/16. The customer was not charged for the booklets or for shipping.
Unfortunately, the order was not completed according to the binding specifications we received, therefore Keystone Digital Press, LLC is willing to reprint, rebind and resend the booklets again at no charge to the customer.We apologize for this breech in service.
Sincerely
John P. G[redacted] President

To Whom It May Concern:My Wife suffered a ruptured brain aneurysm on August 9, 2016. She was hospitalized and in intensive care in Philadelphia for two weeks. She was released on August 23, 2016 but had serious vision issues requiring that I remain home with her for the next few weeks.For your...

information, the booklets were printed and shipped overnight on 10/19/16. The customer was not charged for the booklets or for shipping.Unfortunately, the order was not completed according to the binding specifications we received, therefore Keystone Digital Press, LLC is willing to reprint, rebind and resend the booklets again at no charge to the customer.We apologize for this breech in service.SincerelyJohn P. G[redacted] President

I have had really bad experience with this company. It is allways impossible to call them, because nobody picks the phone up. All voice mails are ignored as well as email letters. It is really bad customer service. Do not waste your time to have a business with this company!!!