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Keystone Paving & Sealcoating, Inc.

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Keystone Paving & Sealcoating, Inc. Reviews (2)

I had requested he b there when we installed the asphalt and he was, when finished he and I walked it over together and he said looks good, thanked me and paid me and we left, a couple days later emails me and after the wife looked at it I guess he had agree with her, after they emailed me i
offered to reheat it and reroll it, refused it, then I offered to cover the driveway with another inch of asphalt, refused it ,and finally I offered to refund half the money just to rid myself of this ridiculous situation, refused it, we try to please all of our customers we have a A rating with *** *** and *** and plenty of references, but you cant please everyone, I guess they wanted a free driveway, we did the job by the book and I was willing to do of the offers, now no I wont,then they want the driveway enlarged by inches which was not even the original agreement so hopefully you can please them, good luck. Mike l***

[To assist us in bringing this matter to a close, you must give us a reason why you are rejecting the response. If no reason is received your complaint will be closed as Answered]
 Complaint: [redacted]
I am rejecting this response because:The contractor has not reponded to our request to repair the driveway or refund our money.  As stated in my email that I have copied you on today, we are not looking for a "free" driveway as he has stated.  We have had two other licenced contractors come out and give us quotes to repair the work, which we will be happy to supply the Revdex.com with.  Our driveway is a mess and not at all acceptable.  It is unlevel across the entire drive.  It is pitted and as admitted by the contractor, the work was performed when the temperature was too cold and resulted in an inferior product. His responses to us are completely unprofessional and at this point I truly want a full refund so that we can have another contractor tear out the mess and reinstall it, which will be at an increased cost to us.
Regards,
[redacted]

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Address: 2 Hilltop Drive, West Grove, Pennsylvania, United States, 19390

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