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Keystone Realty & Management

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Keystone Realty & Management Reviews (5)

Great experience extremely friendly and professionalI would recommend this company to any one looking to rent, buy or sellThe have a great get after it attitude and do what ever possible to help out the customer

these people charge you for everything and they make up ridiculous prices for everything they charge you forand then they dont even fix itmy $deposit that I was supposed to get back ended up with me OWING them $more on top of my depositnot even slightly surprised they are not accredited by the Revdex.com

Their service was excellentThey made sue I was taken care off with the whole experience

Move in day; home was trashed! Literally garbage littered home!!! Dust inches thick, piss and mold in ALL toilets, DOG hair plastered all over home, wholes in walls , nails in walls, missing lightbulb , broken banister , and pictures WERE taken and given to staff the following weekThey literally did nothing but gave me a fake apology with all that and we had to clean the home ourselves even though we signed a contract that we would give the house back in immaculate condition!! Then why didn't we get it even vacuumed?!?!?! Appliances missing essential pieces/parts, carpets were tie dyed in bleach (was told prior to signing for home we would be getting NEW carpeting!) lie too left and right since move in day (may 1, 2015) it is now almost NOV and some repairs have STILL been ignored! Now I am seeking legal help, I am sick of putting my own money into repairing a house I am renting from a company that could care less , never returns phone calls, steals deposits and fixes NOTHING without prying teeth!!!!! Toilets have been INOPERABLE for OVER two months now!!!!! I will never recommend this business to anyone! Nothing but a nightmare dealing with these people !

CONTACT THE HOUSING SERVICE OFFICE AT FORT CAMPBELL. MULTIPLE COMPLAINTS FILED AGAINST THEM. THEY WILL ALSO ADVISE YOU TO STAY AWAY. BE WARY, THE HOUSING OFFICE CANNOT DO ANYTHING FOR YOU ONCE YOU SIGN A LEASE, TALK TO THEM BEFORE HAND. PLEASE, PLEASE JUST TALK TO THEM BEFORE CONSIDERING THIS BUSINESS.

Please whatever you do, do not use these guys. I had multiple issues, and they never fixed many of the issues with the house I was renting. If you are still in doubt and thinking about using them feel free to message me.
Just a list of some issues:
Drywall coming apart

Trash under deck

Deck falling apart and not even connected to the house anymore

-Never returned calls

-Received calls numerous times about rent not being paid, we had a allotment set up at the time?

-Not to mention my refrigerator was taped together!?

Upon move out, they did not follow the law or their lease agreement for that matter.

Once moved out they cited me for:

-Pressure washing the outside of the house where mildew had grown, again how is this my responsibility.

-The deck which was falling apart and warped due to an inept installation.

-Tried to state that their lease was "ARMY APPROVED", any sensible soldier will know the Army does not do that.

This among numerous other things are just some reasons why I will not use them or recommend them ever. Again STAY AWAY, their 5* reviews are coerced, they tried to get me to write one before I moved out. Just please use someone else or contact the HSO at Ft. Campbell for recommendations. Also FYI the have a D- rating with the Revdex.com.

Overall, it was a very unfortunate experience and no one we reached out to could provide much help. The Housing Service Office said that they were bullheaded and stubborn, and unfortunately they can only act as a mediator.

Just overall a horrible place, a dishonest company, and the owner is a dishonest person. I would rather stay in a cardboard box than use this company again

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Address: 1919 Tiny Town Rd #600, Clarksville, Tennessee, United States, 37042

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