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Keystone Restoration and Roofing

301 Brisbin street, Houtzdale, Pennsylvania, United States, 16651

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Keystone Restoration and Roofing Reviews (%countItem)

Co. Installed new furnace improperly then returned to correct problem.he left with a severe gas leak.We notified Keystone and were told someone would return in 40 min. He called and said he had personal commitments and could NOT return.We received a call 2 days later and we told them to come now but were told that was not possible,we then got a call next day and they said they would come at end of day.We have now been without heat since Friday,today is Mon.afternoon.It has been30 to 40 degrees out and 46to53 inside.

Customer Response • May 28, 2019

Revdex.com:

I have reviewed the response made by the business in reference to complaint ID, and have determined that this does not resolve my complaint. For your reference, details of the offer I reviewed appear below.

Regards,

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Revdex.com

Jennifer Muzzio

Sorry for the delay in response. I waited for Community Action to release very pertinent information.

Keystone Restoration and Roofing is scheduled to return to my house under supervision of Community Action. The will be completing some of the problems listed on C.A. Letter since they were paid already and did not install the mfg. specs.

At this time C.A. is not convinced Keystone will honor this appointment.

Again as per our phone conversation Keystone spoke directly to a C.A. rep on Friday evening and said they were returning then did not show up.

As the C.A. letter shows Keystone seems to be very unhonorable and unreliable co. to deal with.

Feel free to contact me with any questions.

*** and

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Address: 301 Brisbin street, Houtzdale, Pennsylvania, United States, 16651

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