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Keyway Management Company

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Keyway Management Company Reviews (1)

I lived at the *** *** Condos in North Liberty, Iowa for almost years, which is owned by Keyway Management I paid my rent on time every month, kept to myself and when I found a new place I gave them a written notice First, they tried saying I didn't give a day written notice, the then property manager gave me my notice back with a letter stating I wouldn't receive my deposit back After several attempts of trying to contact the property manager and corporate office It was determined that I did give a day notice and I would get my deposit back as long as my condo was cleaned up real good After I got all my belongings out of the condo, I cleaned each room We cleaned walls, vacuumed, filled in nail holes, wiped down cabinets and steam shampooed the carpets It looked better when I moved out then it did when I moved in When I did the walk through they said it looked great, there would be no problem getting my deposit back I was suppose to meet with two people only one person showed up I gave them my forwarding address and was told that he would make sure that it was passed on to *** He also stated that she stated I should have my deposit back within two weeks This was on Dec On Jan I still hadn't received anything, so I tried calling several times and got no answer So I sent an email to the general email at keyway management asking about my depositexplaining everything above and also giving my forwarding address again The CEO of the company responded stating that it should be processed within days of move out Jan I still hadn't received anything so I sent him another email asking where my check was and he responded that it was sent on Wednesday, Jan Ok, if that's the case I should have gotten it on Friday as it was just coming from Des MoinesI have sent him several emails sinceSo he now says I didn't give them a forwarding address which I have two emails showing I gave it to them I would not rent from this company ever againVery poor management!!

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Address: 1200 Valley West Drive, Suite 108, West Des Moines, Iowa, United States, 50266-1902

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