KHM Consulting, Inc.

Good afternoon,We are trying to resolve this, however with the hurricanes that hit both Texas and Florida, we have had difficulty getting responses from CarnivalAdditionally, Carnival is based in Miami, FloridaThere offices are currently evacuated and they are responding to stranded clients to
get them home safely. We hope to get this resolved in the next few weeks

Initial Business Response /* (1000, 5, 2016/07/15) */
After reviewing Mr*** information, KHM Consulting, Inchas cancelled his membership and he will not be charged the cancellation fee
Initial Consumer Rebuttal /* (2000, 7, 2016/07/18) */
(The consumer indicated he/she ACCEPTED the
response from the business.)

KHM Travel Group has taken a look at the Independent Contractors accountContractor signed up under a one-year agreement on August 22, *** Contractor's account was canceled for non-payment before the end of the contract with many months in CC decline
months were completed for a total of in paymentsThis is the second time with a breach in contract from the ICMany emails and phone calls were attempted from the office and made to IC within the months in a timely manner with encouragement to call our officeWe were not aware of the seriousness of the injuries claimed from an incident with a previous employerWe were informed that the IC was on disability from work in September IC's are responsible for their own business expenses according to contract which include business cards, webpage hosting, marketing, business supplies, etcIC had been offered to start again under a new contract at the current terms if desired

KHM Travel Group Independent Contractors are under a contract and pay a monthly or annual fee for servicesAgent was canceled for non-payment after more than months of trying to reach themOn November 30, we also left a voicemail and sent an email explaining the optionsWe have not
received a replyWe are asking that they contact the Compliance/Resolution Department at KHM Travel Group

KHM Consulting, Inc. refunded to the compliant all of his enrollment fees in the amount of $149.95 effective as of this date.

Initial Business Response /* (1000, 7, 2016/04/01) */
On September 25, 2015 Ms. [redacted] contacted KHM regarding her membership. The necessary paperwork to not renew her membership was sent to her. However, Ms. [redacted] did not complete the paperwork and return it to KHM. Upon receiving her compliant, I...

notified the Billing Department. Her March, 2016 payment was refunded and her membership has been canceled.

Initial Business Response /* (1000, 5, 2015/08/05) */
Ms. [redacted] terminated her membership with KHM Travel Group on August 14, 2014. Her complaint is regarding her email address that she purchased with her domain name. KHM Travel Group does have a link on our website for agents to purchase a...

domain name and email address, but it is not part of KHM Travel Group. If Ms. [redacted] did use that link on our website to purchase it, she can call 480-624-2500 to discuss her problem. If she did not use the link on our website, she needs to contact the company she purchased it from. KHM Travel Group is not affiliated with this company and has no control over their prices or business practices. .
Initial Consumer Rebuttal /* (3000, 7, 2015/08/07) */
(The consumer indicated he/she DID NOT accept the response from the business.)
I used KHM Travel Group as a host agency. They directed me to the affiliate site KHM Domains, which is where I purchased my email and domain from. Their Contact information is KHM Consulting, Inc., 50 Pear Rd Ste 110, Brunswick, OH 44212-5703, 888-611-1220, email [email protected]. All of this information is the same for KHM Travel Group, KHM Consulting, KHM Domains.
Below is the link where I purchased the email and domain from. It is the same company that manages the travel, email and domain services.
http://www.khmdomains.com/about/about-us.aspx?isc=rs5826au&ci=1826&prog_...⇄ />
Final Business Response /* (4000, 10, 2015/08/17) */
As KHM Travel Group previously indicated, we do have a link on our website that links to "Go Daddy" as a service to our agents to assist them in purchasing a domain name/email. We have no control over this website. As stated, Ms. [redacted] must contact them at the number that we provided. It is "Go Daddy", not KHM Travel Group that will not permit her to keep the email. Ms. [redacted] terminated her membership with KHM Travel Group on August 14, 2014. Her complaint is regarding her email address that she purchased with her domain name. KHM Travel Group does have a link on our website for agents to purchase a domain name and email address, but it is not part of KHM Travel Group. If Ms. [redacted] did use that link on our website to purchase it, she can call 480-624-2500 to discuss her problem. If she did not use the link on our website, she needs to contact the company she purchased it from. KHM Travel Group is not affiliated with this company and has no control over their prices or business practices. .

Initial Business Response /* (1000, 7, 2015/10/16) */
KHM Consulting,Inc. has no phone or paper record of Ms. [redacted] requesting to be cancelled. Upon receipt of this information from the Revdex.com, I requested our Billing Department to cancel her effective immediately.

Final Consumer Response /* (2000, 10, 2016/05/31) */
Revdex.com Spoke with consumer over the phone. Consumer said she spoke with Mr. Z[redacted] and is very happy with the resolution. Closing as Dispute Resolved.