The purchase of our new home from KHovnanian Homes was an absolute joy Their in-house mortgage department requirements were quick and easy, the sales staff was very knowledgeable and courteous, and the construction manager did an awesome job walking us through our new home and explaining items to us We definitely recommend purchasing a home from KHovnanian Homes!
The Microwave (hood) was installed correctly according to [redacted] Installation manual for microwave model : [redacted] and County codePlease find attached [redacted] Installation manual for this productRespectively, [redacted] ***
We appreciate you as a customer; we at KHovnanian pride ourselves on the integrity, dignity and respect we give to our customers and homeownersWe do apologize that you felt your experience at one of our communities was neither fulfilling nor pleasantWe sincerely hope you give K Hovnanian a second chance and find the home you will feel comfortable in for you and your familyKHovnanian handles all of our customers with care and sensitivity as well as fair treatment in helping a future homeowner finding the home that best suits their needs
Purhasing a home with KHOV was a wonderful experience! From the first touch point with the sales team to the construction team to the service team, they have taken care of us and all our needs The level of customer service was outstanding and we couldn't be happier with our new home!
[To assist us in bringing this matter to a close, you must give us a reason why you are rejecting the responseIf no reason is received your complaint will be closed Administratively Resolved] Complaint: [redacted] I am rejecting this response because: There is much better option available to install this type microwave, but builder fail to correct the issueEven the Waranty specialist admitted that the way builder installed microwave is not effectivesmoke and cooking odor coming back to the houseI could not consider KHOV as a good quality builder anymore in-spite I bought houses from KHOV in pastKHOV does not care any more about the customer satisfaction Sincerely, [redacted] Regards, [redacted] ***
We were first time buyers and we had a very pleasant experience with everythingAlison was very helpful with any questions that we hadWe love our new home and would recommend anyone to KHovnanian homes
K Hovnanian designed the perfect layout that met the needs of my familyI had a positive experience with the entire processThe entire staff was friendly, patient, and professional
The purchase of our new home from KHovnanian Homes was an absolute joy Their in-house mortgage department requirements were quick and easy, the sales staff was very knowledgeable and courteous, and the construction manager did an awesome job walking us through our new home and explaining items to us We definitely recommend purchasing a home from KHovnanian Homes!
The Microwave (hood) was installed correctly according to [redacted] Installation manual for microwave model : [redacted] and County codePlease find attached [redacted] Installation manual for this productRespectively, [redacted] ***
KHov did a great job of making the house buying experience seamless
We appreciate you as a customer; we at KHovnanian pride ourselves on the integrity, dignity and respect we give to our customers and homeownersWe do apologize that you felt your experience at one of our communities was neither fulfilling nor pleasantWe sincerely hope you give K Hovnanian a second chance and find the home you will feel comfortable in for you and your familyKHovnanian handles all of our customers with care and sensitivity as well as fair treatment in helping a future homeowner finding the home that best suits their needs
Purhasing a home with KHOV was a wonderful experience! From the first touch point with the sales team to the construction team to the service team, they have taken care of us and all our needs The level of customer service was outstanding and we couldn't be happier with our new home!
[To assist us in bringing this matter to a close, you must give us a reason why you are rejecting the responseIf no reason is received your complaint will be closed Administratively Resolved] Complaint: [redacted] I am rejecting this response because: There is much better option available to install this type microwave, but builder fail to correct the issueEven the Waranty specialist admitted that the way builder installed microwave is not effectivesmoke and cooking odor coming back to the houseI could not consider KHOV as a good quality builder anymore in-spite I bought houses from KHOV in pastKHOV does not care any more about the customer satisfaction Sincerely, [redacted] Regards, [redacted] ***
We were first time buyers and we had a very pleasant experience with everythingAlison was very helpful with any questions that we hadWe love our new home and would recommend anyone to KHovnanian homes
K Hovnanian designed the perfect layout that met the needs of my familyI had a positive experience with the entire processThe entire staff was friendly, patient, and professional