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Kia of Greer

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Kia of Greer Reviews (1)

Thank you for forwarding this matter to my attentionI have investigated the concerns expressed in this complaint.
First of all, Kia of Greer has not and does not engage in or deceptive advertisingWe operate in a fair and ethical mannerThe vehicle in question was advertised
on our web site and in ***.
A vehicle is automatically uploaded to our website upon trade in, our server does thatPeriodic updates must be done manually and the vehicle comes off only after it has been sold (retail or wholesaled) and billed out in accountingAs for the magazine it is a bi-weekly publication, thus deleting and adding vehicles must coincide with the timing of the publicationWe cannot pull a vehicle out at will
The vehicle in question was traded in to usWe had it inspected and serviced and decided to offer it at retail Sometime after it was on our display lot it developed an issueThe computer code caused the check engine light to activateThe code indicates an internal engine problem and makes the vehicle ineligible for retailThe vehicle is to be sent to wholesale auction
The salesperson the met at dealership conveyed accurate information to this customerThe $19,is the price for a NEW unit; not the price on this unitHad the vehicle not had an issue we would have been glad to offer it at the advertised priceThe person they spoke with on the phone was either not aware or did not properly check to see if the vehicle was still available for RETAILThey simply looked in system and saw that the stock number still showed "in stock"For that we apologize.
We would be glad to assist this customer in finding something similar and as a gesture of goodwill, we would be glad to give them a tank of gas for their timeShould they desire to accept please ask them to reach out to *** *** *** can be reached at***This is ***'s personal cell numberHe will be glad to assist
Sincerely,
*** ***

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